The Filthy Squirrel Policies

Accident and Incident Policy

Filthy Squirrels Woodland Nursery

Accident and Incident Policy

Date Created: September 2020
Created by H. Webb


At Filthy Squirrels, we want to ensure that the children under our care can play and learn in a safe environment in which, both the children and adults present, are kept safe at all times.

However, we recognise that accidents and incidents will happen and the following policy and procedures ensure they are recognised, recorded and dealt with appropriately.

Accident and Incident Response Procedure

All Filthy Squirrel educators will hold, or complete Paediatric First Aid training within three months of commencing employment where possible.

We keep an accurate record of all accidents and incidents that occur both on and off the premise, and seek to ensure any future events are minimized, or the possibility of re-occurrence is removed.

We try to make sure all injuries and incidents even where no wound is visible are recorded. We inform parents of any accidents/incidents sustained by their child whilst in our care and of any first aid treatment given, as soon as is reasonably practical. Accidents are recorded in an accident report, and then filed electronically on Baby’s Day, including a body map and is kept safely and accessibly.

All accidents and incidents are brought to the attention of the appropriate persons/bodies and parents are contacted via telephone where a child has had an accident involving a bump to the head.

Accident Reporting and Recording

Accidents are recorded in an electronic accident report on Baby’s Days and kept electronically and confidentially on the child’s file.

All staff know how to record accidents.

All Accident records should contain:

  • the time, date and nature of any accident;
  • details of the children affected;
  • the type and location of any injury;
  • the action taken at the time, any action taken later and by who;
  • the circumstances of the accident, names of any adults and children involved; and
  • any witnesses (including contact details of the witnesses) if applicable;
  • the name and signature of the staff member who dealt with the accident, any witnesses (if applicable) and a countersignature by the parent when the child is collected.
  • A body map showing the exact site of the injury.

In the case of an emergency, see “Sickness, Medicines and Emergency Treatment Policy”, which outlines our procedures, parental consents etc.

Existing Injuries

If a child arrives at the setting with an existing injury this is discussed with the parents and all staff are informed. The existing injury is recorded on the existing injury form and these are then kept in the child’s file. Pre-existing injury forms are regularly reviewed in line with our Safe Guarding procedures.

Incident Reporting and Recording

Incidents are recorded electronically on Baby’s Days if the incident involves a child. Where an incident does not involve a child for example a flood then a paper incident form will be completed.

All Incident records should contain:

  • the child’s name or person affected;
  • the date, time and location of the incident;
  • what triggered the incident;
  • the nature of the incident;
  • others involved;
  • witnesses (if applicable);
  • how the situation was handled;
  • what form of restraint was used and any consequences;
  • if it was reported to the police, a crime number;
  • Any follow up, or insurance claim made;
  • The signature of the staff member who dealt with the incident, any witnesses and a counter signature by the parent when the child is collected.

Incidents include:

  • break in, burglary, theft of personal or the setting’s property;
  • fire, flood, gas leak or electrical failure;
  • attack on member of staff or parent on the premises or nearby;
  • any racist incident involving a member of staff or family on the setting’s premises;
  • death of a child;
  • a terrorist attack, or threat of one;
  • bullying and fighting may be recorded where staff consider this is necessary.

In the unlikely event of a terrorist attack we follow the advice of the emergency services with regard to evacuation, medical aid and contacting children’s families. Our standard Fire Safety Procedure will be followed. The incident is recorded when the threat is averted.

In the unlikely event of a child dying on the premises, the emergency services are called, and the advice of these services is followed. In addition, Ofsted would be informed.

Notification of serious accident or incident

The Nursery Manager or designated person will inform the Operations Manager immediately if a serious accident or incident occurs.


We will notify Ofsted of any serious accident, injury or death that occurs* to a child whilst they are in our care, including times when we are off the premises eg an outing, as well as any other person suffering such an incident whilst on our premise.

Notification will be made as soon as is reasonably possible but in any event within 14 days of the incident occurring.

Ofsted tel; 0300 123 1231


*see definition in “Serious accidents, injuries and deaths that registered providers must notify to Ofsted and local child protection agencies” Oct 2011 Child Protection Agency

Local Child Protection Agency

We will notify our local child protection agency about any serious accident, injury to, or death of a child whilst in our care and act on any advice given:

Wiltshire Multi-Agency Safeguarding Hub (MASH) 0300 456 0108 (08:45am-5pm Mon-Thurs) and (8:45am-4pm) Friday

Emergency Duty Service 0300 456 0100 (5pm – 8.45am)

Notification will be made as soon as is reasonably possible but in any event within 14 days of the incident occurring.

Health and Safety

We meet our legal requirement as an employer under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR). When there is any injury requiring a general practitioner or hospital treatment to a child, parent, member of staff, volunteer or visitor or where there is a death of a child or adult on the premises, we make a report to the Health and Safety Executive using the RIDDOR format.

We will report:

  • deaths;
  • major injuries that happen to anyone on your premises or while you are caring for children;
  • off your premises;
  • injuries that last more than seven days – where an employee or self-employed person is away from work or unable to perform their normal work duties for more than seven consecutive days;
  • injuries to members of the public or people not at work where they are taken from the scene of an accident to hospital;
  • some work-related diseases (see for a full list of reportable diseases;
  • dangerous occurrences – where something happens that does not result in an injury, but could have done.

Any of the above requires form F2508 to be completed, as soon as possible, normally within 10 days of event of knowledge.

Health and Safety Executive (HSE) Incident Contact Centre on 0845 300 9923 (Monday to Friday 8.30am and 5pm), or online form at

Should you wish to download for future reference you can find a pdf version here


Allegation of Abuse Against a Member of Staff Policy

Filthy Squirrels Woodland Nursery

Allegation of Abuse Against a Member of Staff Policy

Date Created: September 2020
Created By: H.Webb


It is a sad fact, that very occasionally child abuse does take place in childcare settings, so we have introduced this separate policy to remind staff of the measures that can be taken to reduce the risk of any allegations being made against them or another member of staff. It also contains the procedure, which will be undertaken if an allegation is made against a member of staff. This complies with both the Early Years Foundation Stage and the Local Safeguarding Children Board.

How we can protect ourselves?

  • If a child sustains an injury whilst in our care, we will record it on an accident/incident form via Baby’s Days as soon as possible. Baby’s Days will automatically notify the parent that an accident has occurred, and the parent can view the details of the accident. When the child is collected, we will inform whoever picks the child up about the injury and ensure that the parent/guardian has seen details of the accident and can ask any questions if they wish.
  • If a child arrives with an injury sustained else where, we will ask for an explanation and record this on an existing injury and ask whoever has brought in the child to sign the record. This will be kept in the child’s file.
  • We will ensure that all staff undertake Safeguarding Training Level 1 as part of their induction. The Designated Safeguarding Person (DSP) will attend local Safeguarding face to face training. Safeguarding will be discussed at each team meeting.
  • We will ensure that all parents understand our role and responsibility in child protection. Within the nursery this will be to parents in writing within the parent’s / carer’s information before the child begins to attend Filthy Squirrels Woodland Nursery.
  • Our Positive Behaviour policy states that no physical sanctions will be used, and we will ensure that everyone complies with it in all areas of the setting.
  • We will avoid engaging in rough physical play with children- as this may be misconstrued and could cause accidental injury to a child.
  • We will avoid doing things of a personal nature for children that they can do for themselves.
  • We will take up references, including one from the candidate’s last employer, and will always question any gaps in employment history.
  • We will encourage an open- door ethos, to enable staff to talk to senior managers if they have concerns about the conduct of any of their colleagues.
  • If anyone makes an allegation of abuse against a member of our staff, Hilly Webb will contact:

Wiltshire Multi-Agency Safeguarding Hub (MASH) 0300 456 0108 (08:45am-5pm Mon-Thurs)       and (8:45am-4pm) Friday Emergency Duty Service 0300 456 0100 (5pm – 8.45am)

Ofsted: 0300 123 1231 / 08456 404040 (as soon as possible and within 14 days of the allegation being made). The registered person MUST make the referral to Ofsted to comply with the         statutory framework.

They will assess whether the allegation reaches the threshold for referral to Police or may decide to investigate themselves or ask the Nursery to investigate it internally and advise accordingly regarding further action to be taken in respect of the child and the member of staff.

  • Hilly Webb will complete an incident form on Baby’s Days
  • Hilly Webb will not discuss the allegation with the member of staff concerned, unless advised to do so by the LADO
  • All staff need to be aware that it is a disciplinary offence not to report concerns about the conduct of a colleague that could place a child at risk. For further information please see our Whistle Blowing Policy.

When in doubt – consult.

If an investigation is carried out, either externally or internally it may be possible that we will be advised to suspend the member of staff, whilst an investigation is carried out. Filthy Squirrels Woodland Nursery could also invoke their disciplinary procedure.

We will not carry out an investigation ourselves unless LADO and/ or the Police decide it is not appropriate for them to do so. We understand that Ofsted may wish to undertake further investigations.

The welfare of the child is paramount.

Guidance for managers completing Checklist for handling and recording allegations or complaints of abuse made against a member of staff regarding children in their care.

  1. Record the name and position of member of staff against whom the allegation or complaint has been made.
  2. Verbal complaints should be backed up in writing by the complainant if appropriate; some may require immediate action that does not allow time for this to happen. It is important to identify who made the complaint and whether it was received first- hand or is a concern that is passed on from somebody else. If this is the case it is better that you receive the information first- hand. If a parent, carer or a staff member at Filthy Squirrels Woodland Nursery makes a complaint against you it must be passed immediately to the nursery Manager.
  3. Record the full name, age, date of birth and address of the child. The address recorded should be the address at which the child lives with the main carer.
  4. If there are one or more alleged incidents, be specific as possible about dates that they are alleged to have happened.
  5. If you have received the complaint in writing attach it to the complaint form. You can then summarise it on the form. Any other information should be factual. It will be helpful if you can confirm things such as the level of contact that the staff member has with the child and any other minor concerns that may have been raised previously. Do not attempt to investigate the complaint yourself.

Remember that if an allegation of abuse is made against a member of our staff you must inform Hilly Webb (the Designated Safeguarding Person (DSP).

If the allegation is about Hilly Webb, then contact the Wiltshire Multi-Agency Safeguarding          Hub (MASH) 0300 456 0108 (08:45am-5pm Mon-Thurs) and (8:45am-4pm) Friday Emergency                Duty Service 0300 456 0100 (5pm – 8.45am)


  1. Ofsted must be informed if an allegation is made against a member of our staff and of actions taken, even if the MASH team decide no further action is required. Ofsted may do their own investigation to ensure that registration requirements are being met. Ofsted must be contacted within 14 days of the alleged event – this is a legal requirement and failure to comply constitutes an offence.
  2. Make a note of any actions reported to MASH or Ofsted advise you to take and the date or times at which you implemented them.

Information to include in the report:

  1. Name and position of staff who is the subject of allegations/complaint:


  1. Is the complaint: Written or verbal (delete as necessary).
  2. Complaint made by:________________ Relationship to child__________________
  3. Name of child_____________________ Age and date of birth _________________
  4. Parent’s/carers name(s) and address



  1. Date of alleged incident/s ______________________________________________
  2. Did the child attend on this/these date/s: __________________________________
  3. Nature of complaint (if received in writing see guidance)



  1. Other relevant information (continue on a separate sheet if needed):



  1. Lado contacted at ( date and time)______________________________________________________
  2. Ofsted contacted at (date and time) _____________________________________
  3. Further actions advised by LADO and Ofsted ____________


Your name and position __________________________________________________

Signature _________________________Today’s date and time:_________________



In the event of the disqualification of a registered provider, a person living in the same household as the registered provider, or a person employed in that household, the provider must not continue as an early years provider – nor be directly concerned in the management of such provision.

Where Filthy Squirrels Woodland Nursery becomes aware of relevant information which may lead to disqualification of an employee, the provider must take appropriate action to ensure the safety of children.

In the event of disqualification of a person employed in early years provision, Filthy Squirrels Woodland Nursery will not continue to employ that person.

Filthy Squirrels Woodland Nursery will provide Ofsted the following information when relevant:

  • Details of any order, determination, conviction, or other ground for disqualification from registration under regulations made under section 75 of the Childcare Act 2006;
  • The date of the order, determination or conviction, or the date when the other ground for disqualification arose;
  • The body or court which made the order, determination or conviction, and the sentence (if any) imposed; and
  • A certified copy of the relevant order (in relation to an order or conviction).

The information will be provided to Ofsted as soon as reasonably practicable, but at the latest within 14 days of the date the setting became aware of the information or ought reasonably to have become aware of it if they had made reasonable enquiries.

Should you wish to download for future reference you can find a pdf version here.


Baby’s Days Policy

Filthy Squirrels Woodland Nursery

Baby’s Days Policy

Date Created: October 2020

Written By: H. Webb


Baby’s Days is our main nursery software management system. It is used to securely hold information about your child and family, produce daily registers and manage information. The information we collect at the time of enrolment is stored and accessed through Baby’s Days. Our back-office administration team and our nursery educators have access to Baby’s Days via laptop and work phones and we use the system in a number of different ways.

These include:

  1. Securely storing and accessing information taken during the enrolment process to include personal details, emergency contact information, medical, dietary and any other information that we’re required to obtain by Ofsted.
  2. Baby’s Days is used a management tool for our nursery staff, so we can see who we have on site each day.
  3. Baby’s Days is used to produce daily registers, up to date emergency contact lists and for us to see dietary or medical information about your child.
  4. Assessment plays an important part in helping parents, carers and practitioners to recognise children’s progress, understand their needs and to plan activities and support. It is a requirement of the EYFS that parents and/or carers should be kept up to date with their child’s progress and development. We use Baby’s Days to upload and share photos, videos and observations as part of your child’s learning journal. Families can access these at any time via the Baby’s Days App.
  5. We also use Baby’s Days to communicate with enrolled parents about information relating to your child’s day in the forest, including any accidents.


Baby’s Days is a completely secure system where our administrator, manager, practitioners and the child’s parents will have access to the child’s profile and learning journal. Parents will be sent log in details on enrollment.

The staff will use company-provided smart phones to take photographs and videos and to upload observations. Staff are only permitted to use the provided equipment for this purpose and must not use their personal phones, tablets or cameras. In addition, staff must not access the online system at any time from a device other than those supplied by the setting.

The settings privacy, confidentiality, safeguarding and camera and mobile phone policies must be adhered to at all times when using the online learning journal system. Any staff member who is deemed to have breached these will be dealt with according to Filthy Squirrels Woodland Nursery’s disciplinary procedure.

The Filthy Squirrels Woodland Nursery equipment is not to be taken home by practitioners, unless in exceptional circumstances and has been pre-agreed by senior management, and is not to be used for any other purpose than for that which it is intended. When not in use it is securely stored in a locked box at our registered premises. The Nursery Manager may take home phones in order to work remotely from home.

For parents/carers who have no access to the internet, a paper learning journal will be produced.


Should you wish to download for future reference you can find a pdf version  here.

Camera and Mobile Phone Policy

Date Created: September 2020
Created by: H. Webb

Filthy Squirrels Woodland Nursery have a strict policy regarding the use of mobile phones and cameras, which has been formulated to safeguard children. The policy applies to staff members, parents and other visitors to the setting.

We often take photographs/videos of our children and nursery in action to aid in the recording of children’s learning and development, and to be used for promotional purposes. These photographs/videos are all taken using Filthy Squirrels Woodland Nursery iPhones.

The photos are generally used to upload onto the children’s online learning journals using Filthy Squirrels Forest School iPhones. No photos will be taken of a child if consent has not been gained from the parents first via Permissions on Baby’s Days.

Where permission is given via Baby’s Days, these photos may be used to document our time at Filthy Squirrels Woodland Nursery on social media platforms and for marketing purposes. Under no circumstances would photos be used unless express permission is granted.

Filthy Squirrels Woodland Nursery iPhones are for documenting children’s learning and development, and safety and communication. These phones shall not be used for any purpose other than emergency calls or communication within the setting. No personal calls will be permitted whilst staff are on duty during nursery operating hours.

Only phones and cameras provided to staff by Filthy Squirrels Forest School can be used throughout the duration of the nursery day. Watches with camera or video functions should not be worn at work.

Parents and Visitors

Parents collecting their children from the indoor sites are required to keep their mobile phones in their bags or pockets and calls must be answered once they have left the setting.

Visitors are not permitted to take photographs whilst children are on site, unless this is a planned photography session where Filthy Squirrels staff are present and parents have given their permission.


Should you wish to download for future reference you can find a pdf version here

Changes which must be notified to Ofsted

Date Created: September 2020
Created by: Hilly Webb

 Filthy Squirrels Woodland Nursery will notify Ofsted of:

  • any change in the address of our premises; to the premises which may affect the space available to children and the quality of childcare available to them; in the name or address of Filthy Squirrels Woodland Nursery, or our other contact information; to the person who is managing the early years provision;
  • any proposal to change the hours during which childcare is provided; or to provide overnight care;
  • any significant event which is likely to affect the suitability of the early years provider or any person who cares for, or is in regular contact with, children on the premises to look after children;
  • any change in our name or our registered number;
  • any change to our ‘nominated individual’; and
  • any change to the directors of Filthy Squirrels Woodland Nursery

 We will furthermore contact Ofsted should:

  • any child suffer a serious accident, injury or death whilst in our care;
  • when a child in our care needs to go to hospital after being in our care;
  • there be any allegations made concerning harm and abuse against any of our staff;
  • the disqualification of any staff making them unsuitable for child care;
  • food poisoning affecting two or more of the children in our care;
Child Release Policy

Date Created: September 2020
Created by: Hilly Webb

Filthy Squirrels Woodland Nursery is open from 8.30 am – 5.00 pm. Daily sessions are from 9.00am – 3.00pm with optional sessions before and after these times.

Parents need to arrive ten minutes prior to closing time which gives enough time to get their child / children organised and for staff to give feedback on their child’s day. This will allow enough time to ensure that you have left the nursery at our closing time.

Parents who have not collected their child 10 minutes after their collection time will incur a charge of £5 for each 10 minutes that they are late.  

The staff procedures if parents / carers have not arrived at the nursery by the end of the child’s session are as follows:

  • 10 minutes after a child’s collection time, parents are phoned and requested to collect their child immediately;
  • If no contact has been made with the parents 15 minutes after a child’s collection time, the emergency contact persons are phoned;
  • 30 minutes after the child’s collection time, if staff have been unsuccessful in contacting parents or emergency numbers, the police will be contacted.

Each day an educator will meet the parent/carer and transition the child into Filthy Squirrels Woodland Nursery, asking for any special requirements or points to note. Parents will be required to sign their children in and out of our register on Baby’s Days via one of the Filthy Squirrels iPhones. The child must also be signed out of the system at the end of the day before they are taken home.

Signing in and out on the Baby’s Days system is imperative before the parent or guardian leaves their child.

Procedure for drop-off / pick-up by people other than parent / carer

If the child is being collected by someone other than people listed on the child’s profile, notification of this should be done through Baby’s Days. Where possible, please also send a photo of the person picking up for identification purposes.  Where this is not possible, please provide a password.

Emergencies and Illness

For emergencies or illnesses that require immediate collection by the parent / carer, please refer to the appropriate policy (e.g. Sickness and Emergency Treatment Policy, Medication Policy and Procedure, Emergency Evacuation Policy and Procedure).



Communication with Parents

Date Created: May 2017
Reviewed date: August 2020

Reviewed by: Conor Williams


At Filthy Squirrels Woodland Nursery we want to ensure we can work very closely with parents. To this end we have the following communication methods in place.


Personal Contact:

  • Every day on collection of a child an educator will provide a brief handover to the parent/family.


  • We use the digital system and app Baby’s Days on staff phones to record daily information to share with families, such as details on menu and mealtimes, nappies, sleeps and a summary of the day’s activities. This information is sent directly to the parent at the end of each day via an email notification.
  • We also use Baby’s Days to record photos and observations of the children, which can be accessed immediately by the parents. Parents can also, and are encouraged to, contribute their own observations of the children which will greatly assist us in building up a bigger picture of the children’s development, permitting the most accurate assessment and evaluation of their progress.


  • Staff primarily focus on ‘in the moment planning’, whereby our educators see teachable moments throughout the day and through meaningful interactions, extend on the child’s interest and plan accordingly in the moment.
  • Each day, staff complete a retrospective planning sheet. This includes a section on ‘Child’s Voice’, in which we document conversations, interests, and requests from the children. From this, we are able to clearly see the areas of learning we are meeting and are able to plan ahead based on the children’s ideas.

Formal meetings:

  • We hold parent evenings 3 times a year in which we shall invite all parents to come and discuss their child’s term in detail with their key person and also with the Manager.


News and updates:

  • We send out an individual weekly newsletter with details of our activities each week.


  • We will regularly request feedback from parents, carers and staff on Filthy Squirrels Woodland Nursery and will use this feedback to assess our service and modify any aspects of Filthy Squirrels Woodland Nursery which can be improved. We regularly evaluate our Development plan and constantly strive for ways to better our provision.
Complaints Policy

Date Created: September 2020

Created by: Hilly Webb

We aim to bring all concerns about the running of our setting to a satisfactory conclusion for all of the parties involved.


We operate the following complaints procedures for dealing with complaints against our setting. We will investigate all written complaints, including those relating to the Early Years Foundation Stage requirements, and notify complainants of the outcome of the investigation within 28 days of having received the complaint.

We also keep a complaint form all complaints received, action taken and the outcomes. Thus, when completing this record, we will bear in mind the need for appropriate confidentiality. This log is stored electronically on Baby’s Days.

Making a complaint about practice or procedures within the nursery setting

Stage 1

  • Any person, parent or other, who has a concern about an aspect of the setting’s provision talks over, first of all, his/her worries and anxieties with the nursery Manager, deputy or their child’s keyworker.
  • Most concerns should be resolved amicably and informally at this stage.

Stage 2

  • If this does not have a satisfactory outcome, or if the problem recurs, the person / parent moves to Stage 2 of the procedure by putting the concerns or complaint in writing to nursery Manager.
  • The setting stores written complaints from parents in a confidential file. However, if the complaint involves a detailed investigation, the nursery Manager may wish to store all information relating to the investigation in a separate file designated for this complaint. All other complaints will be stored in a separate appropriate file.
  • The setting will investigate all written complaints and will record the process that was taken to ensure the complaint was fully investigated, eg interviews, reviews of records; who was involved in the investigation; any referrals made to an external agency (eg local authority environmental health department or social services).
  • Details of the outcome of the investigation will include, any action(s) identified by the setting; any action set or taken by Ofsted; any action taken by another external agency, where permission to do so has been given; the outcome of the investigation, identifying any areas where it is felt improvements to the setting could be made; if a member of staff was dismissed following the investigation (and under what circumstances) [if this was due to the fact they placed a child at risk of significant harm, they may need to be referred onto the Independent Safeguarding Authority’s barred list – advice can be sought from the ISA and Ofsted].
  • When the investigation into the complaint is completed, the nursery Manager meets with the complainant to discuss the outcome were appropriate. A separate letter to the person / parent who made the complaint giving more detail may also be issued, if requested or we think it is appropriate.
  • When the complaint is resolved at this stage, the summative points are logged in the complaints form and filed in the Complaints folder.

Stage 3

  • If the person/parent is not satisfied with the outcome of the investigation, he or she can escalate the complaint to the next stage. A union representative will be called to attend.
  • An agreed written record of the discussion is made as well as any decision or action to take as a result. All of the parties present at the meeting sign the record and receive a copy of it.
  • This meeting would be an opportunity for the complaint to be resolved. When the complaint is resolved at this stage, the summative points are logged on the complaints form and filed in the Complaints folder and the outcome will be shared with the parent.

During the complaints process:

  • Parents may approach Ofsted directly at any stage of this complaint procedure. In addition, where there seems to be a possible breach of the setting’s registration requirements, it is essential to involve Ofsted as the registering and inspection body with a duty to ensure the Early Years Foundation Stage requirements are adhered to.
  • Ofsted are: Tel. No. 0300 123 4666  or can be emailed at


  • If a child appears to be at risk, our setting follows the procedures of the Area Safeguarding Children Board in our local authority.


  • In these cases, both the parent and setting are informed, and the setting Manager works with Ofsted or the Area Safeguarding Children Board to ensure a proper investigation of the complaint, followed by appropriate action.
  • Parents can request to see the complaints form and must request in writing via email.


  • A record of complaints against our setting and/or the children and/or the adults working in our setting is kept, including the date, the circumstances of the complaint and how the complaint was managed and the outcome.
  • This information is recorded on the Complaints form which is available for any parent or staff member of the setting to view if requested.
  • We will keep the record of concerns and complaints for at least three years.
  • We must provide Ofsted, on request, with a written record of all complaints made during any specified period, and the action which was taken as a result of each complaint.

Filthy Squirrels Woodland Nursery

Complaints record

Date of complaint:  
A:  Source of complaint


Parent (in writing, including email)5

Parent (in person)

Parent (phone call)





Staff member


Ofsted (include complaint number if known)

Other (please state)






B: Nature of complaint   (please tick all boxes that the complaint relates to)


Safeguarding and promoting children’s welfare

Suitable people

Suitable premises, environment and equipment







Learning and Development


Compulsory Register


Voluntary Register




Please give details of the complaint:



























C: How it was dealt with


Internal investigation

Investigation by Ofsted

Investigation by other agencies

(please state)



Please give details of any internal investigation or attach any outcome letter from Ofsted:











D: Actions and outcomes


Internal actions

Actions agreed with Ofsted

Changes to conditions of registration

Other action taken by Ofsted

No action

Actions imposed or agreed with other agencies


Please give details:






Parent requested copy of complaint form?

Complaint form shared with parent? 




Name of recorder:


Outcome notified to parent:   Yes





Date Completed:

Should you wish to download for future reference you can find a pdf version here

Confidentiality Policy

Date Created: September 2020

Created by: Hilly Webb

Statement of intent

It is our intention to respect the privacy of children and their parents and carers, while ensuring that they access high quality early years care and education in our setting.


We aim to ensure that all parents and carers can share their information in the confidence that it will only be used to enhance the welfare of their children.


We keep two kinds of records on children attending our setting:

  1. Developmental Progress records
  • These include observations of children in the setting, samples of their work, summary developmental reports and records of achievement recorded in each child’s online learning journal.
  • They are usually kept on a secure website, Baby’s Days, and can be contributed to, by staff, the child and the child’s parents.
  • Parents have free access on a daily basis to see their child’s developmental records. If they wish to do so they will have a secure online password.
  1. Personal records
  • These include personal information sheets, signed consent forms, and any correspondence concerning the child or family, reports or minutes from meetings concerning the child from other agencies, any ongoing record of relevant contact with parents, and observations by staff on any confidential matter involving the child, such as developmental concerns or child protection matters.

These confidential records are stored in a lockable file or cabinet and are kept secure by the person in charge in a secured office.

Parents have access, in accordance with the access to records procedure (below), to the files and records of their own children but do not have access to information about any other child.

Staff will not discuss personal information given by parents with other members of staff, except where it affects planning for the child’s needs or the child’s direct welfare. Staff induction includes an awareness of the importance of confidentiality in the role of the key person.

Personal records are kept for a suitable period of time and then destroyed.

Access to personal records

Parents may request access to any records held on their child and family following the procedure below.

  1. Any request to see the child’s personal file by a parent or person with parental responsibility must be made in writing either via email or Baby’s Days, to the manager.
  2. The setting commits to providing access within 14 days – although this may be extended.
  3. The setting’s manager and deputy manager prepare the file for viewing.
  4. All third parties are written to, stating that a request for disclosure has been received and asking for their permission to disclose to the person requesting it. A copy of these letters are retained on the file.
  5. ‘Third parties’ include all family members who may be referred to in the records. It also includes workers from any other agency, including social services, the health authority, etc. It is usual for agencies to refuse consent to disclose, preferring the individual to go directly to them.
  6. When all the consents/refusals to disclose have been received these are attached to the copy of the request letter.
  7. A photocopy of the complete file is taken.
  8. The manager and operations manager/director go through the file and remove any information which a third party has refused consent to disclose. This is best done with a thick black marker, to score through every reference to the third party and information they have added to the file.
  9. What remains is the information recorded by the setting, detailing the work initiated and followed by them in relation to confidential matters. This is called the ‘clean copy’.
  10. The ‘clean copy’ is photocopied for the parents who are then invited in to discuss the contents. The file should never be given straight over, but should be gone through by the setting leader, so that it can be explained.

Legal advice may be sought before sharing a file, especially where the parent has possible grounds for litigation against the setting or another (third party) agency.

All the undertakings above are subject to the paramount commitment of the setting, which is to the safety and well-being of the child. Please see also our policy on Safeguarding children.

Other records

Issues to do with the employment of staff, whether paid or unpaid, remain confidential to the people directly involved with making personnel decisions.

Filthy Squirrels Woodland Nursery will not share personal contact information of any employee either current or past with any parent.

All staff, visitors and students are advised of our confidentiality policy and required to respect it.


Data Protection Policy

Date Created: September 2020

Created by: Hilly Webb

Filthy Squirrels Woodland Nursery is committed to safeguarding and promoting the welfare of children, and expects all staff, students and volunteers to share this commitment. We are required by the EYFS Statutory Framework to hold data concerning the children, staff, parents and other users of the setting and take our responsibilities of the safe management of such data very seriously. We comply with GDPR and DPA 2018.


General Data Protection Regulations (GDPR) Policy 

The General Data Protection Regulation (GDPR) is a new EU law which came into effect on 25th May 2018 replacing the current Data Protection Act 1998. It will give individuals greater control over their own personal data. As a nursery it is necessary for us to collect personal information about the children who attend as well as staff and parents/carers.

Filthy Squirrels Woodland Nursery is registered with the Information Commissions Office, ICO registration number: ZA780772

GDPR principles:

GDPR condenses the Data Protection Principles into 8 areas, which are referred to as the Privacy Principles. They are:

  1. You must have a lawful reason for collecting personal data and must do it in a fair and transparent way.
  2. You must only use the data for the reason it is initially obtained.
  3. You must not collect any more data than is necessary.
  4. It must be accurate and there must be mechanisms in place to keep it up to date.
  5. You cannot keep it any longer than needed.
  6. You must protect the personal data.
  7. You must have appropriate measures against unauthorised or unlawful processing or personal data and against accidental loss or destruction/damage to personal data.
  8. Personal data shall not be transferred to any outside agency or country within the EU that does not comply with the new General Data Protection regulations.

The GDPR provides the following rights for individuals:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erase.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automated decision-making and profiling.

There are two main roles under the GDPR; the data controller and the data processor. As a childcare provider, we are the data controller. The data is our data that we have collected about the children and their families. We have contracts with other companies to process data, which makes them the data processor. The two roles have some differences but the principles of GDPR apply to both. We have a responsibility to ensure that other companies we work with are also GDPR compliant.

Lawful basis for processing personal data

We must have a lawful basis for processing all personal data within our organisation and this is recorded on our Information audit for all the different information we collect. The six reasons as follows:

(a) Consent: the individual has given clear consent for you to process their personal data for a specific purpose.

(b) Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

(c) Legal obligation: the processing is necessary for you to comply with the law (not including contractual obligations).

(d) Vital interests: the processing is necessary to protect someone’s life.

(e) Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.

(f) Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

For the majority of data we collect, the lawful basis for doing so falls under the category of ‘legal obligation’ such as names, date of birth and addresses as we have a legal requirement to obtain this data as part of the Statutory Framework for the Early Years Foundation Stage.

Some data we collect, for example, photographs, requires parents to give consent for us to do so. Where this is the case, parents will be required to sign a consent form to ‘opt in’ and are made aware that they have the right to withdraw their consent at any time.

We may also be required to collect data as part of parent’s contract with the setting or local authority, for example, for us to claim government funding.

Data retention

We will hold information about individuals only for as long as the law says and no longer than necessary. After this, we will dispose of it securely. Please see Record Retention Policy for more information.


We keep data about all individuals secure and aim to protect data against unauthorised change, damage, loss or theft. All data collected is only accessed by authorised individuals. All paper forms are kept locked away and all computers and tablets are password protected.

Privacy notices 

All parents and staff are provided with privacy notices which inform them of our procedures around how and why we collect data, information sharing, security, data retention, access to their records and our commitment to compliance with the GDPR act 2018.

Ensuring compliance

The Data Protection Officers responsible for ensuring that the setting is compliant are:

Hilly Webb

How we ensure compliance:

  • Audit all personal data held.
  • Ensure all staff are aware of their responsibilities under the law, this may include delivering staff training.
  • Undertake investigations when there is a breach of personal data and report to the Information Commissions Office, ICO.
  • Keep up to date with the legislation.

Legal framework

  • The General Data Protection Regulation (2018)
  • Human Rights Act 1998


Disqualification Policy

Date Created: September 2020

Created by: Hilly Webb


We have a legal responsibility to ensure that each member of our staff are suitable to work with children and is not disqualified from working in childcare.

Under the EYFS Filthy Squirrels Woodland Nursery ensures that:

  • People looking after children are suitable to fulfil the requirements of their role
  • Staff understand their responsibility for disclosing any convictions, cautions, court orders, reprimands or warning that may affect their suitability to work with children these include any received before or during their employment at the nursery.
  • Record information about staff qualifications, identity checks and vetting processes that have been completed.
  • In the event of a disqualification of a member of staff, the nursery would not continue to employ this person.
  • Report to OFSTED and DBS any changes that may affect their suitability to work with children within 14 days.

In the event of becoming aware of a Disqualification

When Filthy Squirrels Woodland Nursery becomes aware of relevant information which may lead to the disqualification of an employee; we will take appropriate action to ensure the safety of the children and will not continue to employ that employee. Relevant information will be given to Ofsted and the DBS. These include:

  1. Details of any order, determination, conviction, or other ground for disqualification from the registration under the regulations made under section 75 of the Childcare Act 2006
  2. The date of the order, determination or conviction, or date when the other ground for disqualification arose;
  3. The body or court which made the order, determination or conviction, and the sentence (if any) imposed; and
  4. A certified copy of the relevant order (in relation to an order or conviction).

If a person discloses that they themselves or a partner has become disqualified. Then the following procedure will be followed:

  • The staff member would be suspended while an investigation is carried out and will be reported to Ofsted within 14 days.
  • The member of staff would need to apply for a waiver from Ofsted to allow them to continue to work with children.
  • If the waiver is granted the nursery will make a decision as to whether we wish to continue to employ the person.
  • If the waiver is not granted the nursery manager will invite the individual to a disciplinary meeting in accordance with the disciplinary procedure within the nursery (see disciplinary policy and procedure).

Reasons for a Disqualification

There are many reasons why a person may be disqualified from working with children according the Childcare Act 2006. These are grouped under the following general heading: 

  • Convictions or cautions for an offence against a child;
  • Convictions or cautions for certain violent or sexual offences against an adult;
  • Being on the Protection of Children Act (PoCA) list;
  • Being on the list 99;
  • Being made the subject of a disqualifying order;
  • Grounds relating to the care of children;
  • Having a registration refused or cancelled (this does not apply to a person whose registration as a childminder or childcare provider is cancelled in England for non-payment of fee after 1st September 2008);
  • Offences include those committed overseas that had the offence been committed in the UK, would disqualify that person from registration, regardless of how the offence is described in the law of the other country;

It is an offence under section 76 of the Childcare Act 2006 to employ in connection with Early Years someone who is disqualified from working with children.

Checking Suitability

Checking staff suitability will not only be done during the recruitment and selection process (please refer to Filthy Squirrels Woodland Nursery’s recruitment policy) but is an ongoing process that is embedded into our regular practice. Disclosure and Barring Service (DBS) checks are done for all staff when they commence employment at the nursery and they are also asked to register with the Disclosure and Barring update service to enable status checks to take place. A status check will only take place when the individual person’s permission has been given.

Staff will be asked at regular supervision meetings that nothing has changed and that they are still suitable to work with children.

We will ensure to investigate checks and references to determine the suitability of staff by undertaking the following:

  • We will allow only people who have undergone an enhanced DBS to have unsupervised contact with children on the premises;
  • We will keep a record of the number and date of issue of the enhanced DBS to demonstrate to Ofsted that the checks have been completed;
  • We will implement any requirements under the Safeguarding Vulnerable Groups Act 2006 including the new vetting and barring scheme for those working with children;
  • Filthy Squirrels Woodland Nursery expects that all people who work directly with children need to declare all convictions and /or cautions; as well as court orders which may disqualify them from working with children or affect their suitability to do so;
  • Staff will be asked to sign a declaration and fill out a suitability questionnaire on an annual basis to enable the continual supervision of suitability in the setting.

Applying for a waiver

People who are disqualified from working with children may sometimes still be able to work with children by applying to Ofsted for a waiver. The application must be made by the disqualified person not by the nursery.

Filthy Squirrels Woodland Nursery will consider the waiver application on its own merits and a waiver may be granted with limitations. For example a waiver may apply to one particular type of employment or to particular premises.

In some cases, the law does not allow Ofsted to consider granting consent to waive the disqualification in relation to childcare if a person:

  • Is included on the list held by the Disclosure and Barring Service.
  • Has been found to have committed an offence against a child within the meaning of section 26(1) of the criminal justice and Courts Services Act 2000 and the court has ordered that she or he is disqualified from working with children.




Emergency Evacuation Policy and Procedures

Date Created: October 2020

Reviewed by: Hilly Webb

Stage One:

As soon as a fire is identified, the manager or member of staff will blow the whistle three times.

Upon hearing this, all adults and children should immediately stop what they are doing, leave any resources or belongings and do the follow:

Stage Two:

Staff will account for the presence of children and adults and assemble the group ready to evacuate.

Evacuation Areas:

Car Park Area behind the barn

If this is not possible, we will walk through the woodland to the adjoining field and wait there.

Staff member to view register via Baby’s Days.

Stage Three:

A final headcount will be made and upon all children and adults being present, evacuation will begin immediately, taking the safest (not necessarily the quickest) route. The fire service will be called en route.

Parents will be called and children collected from the car park area. (Or in the case of fire near the barn, in the field opposite.)

Staff will remain with the children until all the children have been collected.

In case of suspicious person on site:

We are aware that our site may be accessed by unauthorized persons and have the following procedure to ensure the safety of the children is paramount.

If a person enters site who is suspected by a staff member to be potentially dangerous or could put the children at risk, staff will;

  1. Blow the emergency whistle – one long blow. This is to notify other staff in the area that the Suspicious Person Procedure is commencing. The person raising the alarm will keep their phone in hand in case police are required.
    The designated on-site manager will join the person who raised the alarm, evaluate the situation and decide if intervention is safe, or if evacuation should continue. If necessary, the police will be phoned,
  2. The remaining staff on site will gather the children, doing a headcount to ensure all children are present and staff accounted for and return to the barn.
  3. Once the suspicious person has been removed from site, the manager will contact the staff to advise of the next steps.

In case of other evacuation requirements in the outdoor setting:

Evacuation may be required from the outdoor setting in the event of strong winds (causing a risk of tree branches to fall), lightening or other natural phenomena. In the event of strong weather, qualified practitioners will use their best judgment as to whether evacuation is required.

In this situation, a member of staff will call the group together. The group shall assemble at the outdoor site, away from trees where staff will headcount all children and adults. The Manager will then do a risk assessment and assess whether it is safe to evacuate the site (eg there is no danger of falling branches or lightening) and return to the barn where necassary.





Environmental Policy

Date Created: October 2020

Written By: H. Webb

The main purpose of our Environmental policy is set out how we will interact with our environment every day.

We aim to:

  • Educate the children about the environment – for them to develop a sound base of knowledge, understanding and skills that children will need to make sense of environmental issues.
  • To provide education in the environment – to give children first-hand experience of the natural environment we provide.
  • To provide stimulus for learning a wide range of skills through education through the environment.
  • Education for the environment focuses on sustainable solutions to environmental problems, taking into account, that there are conflicting interests and different perspectives.

Aims and Objectives:

It is important for the Filthy Squirrels Woodland Nursery community to have an awareness and understanding of the effects of their actions upon the environment in which we play each day. In order to do this, we need to take responsibility for our own actions, and we need to have a sense of duty and care for the world in which we live.

We encourage both our educators and our children to continually think about their environment and how their actions and play may impact upon it. To this end we encourage and reinforce environmental education in all aspects of everyday life in the forest.

The ways in which we will strive towards this goal is to reduce the amount of materials we use and waste we produce, recycle and re–use materials wherever possible, restore what is deemed to have been destroyed and respect our neighbours and our environment.



Re-use, recycle and restore:

We aim to re-use, recycle and restore when using appropriate materials in the forest wherever we can. We also accept donated materials to limit our need to buy from new.


  • When indoors, we will switch off lights when they are not in use.
  • When indoors, we will keep outside doors shut in cold weather.
  • Sites will endeavour to hang washing up to dry, rather than using tumble dryers.


  • When indoors, we will make sure we turn off taps when they are no longer needed
  • We will not waste water while in the forest and will transport water in re-usable containers.


  • We use a limited amount of paper in the forest but when we do use it, we encourage the children to use both sides of the paper. We recycle all paper materials wherever we can.
  • We will choose natural and re-usable materials above paper when appropriate.


  • Daily litter picking of the area where we will recycle any plastic we find.


  • Food waste will be composted wherever possible.

Wildlife & Environment:

  • Children are encouraged to be gentle and kind with all things in the forest and to return all living creatures to their original habitat.
  • Litter picking of the area takes on a regular basis to reduce any waste.
  • The site will be closely monitored to ensure there is no damage left behind and that we leave the area as we find it or if possible, in a better condition.
  • Children are encouraged to treat all of our equipment with respect. All equipment will be repaired wherever possible.
  • We will respect our environment and all living creatures.
Equality, Diversity and Inclusion Policy

Date created: October 2020

 Created By: H. Webb


All staff have a responsibility to ensure equality of access and opportunity and valuing diversity for all children and adults with whom they have contact on a day-to-day basis. This includes the staff in the nursery, the children and families attending, volunteers and students. We ensure that our service is fully inclusive in meeting the needs of all children, particularly those defined in The Equality Act 2010 such as: from their ethnic heritage, social and economic background, gender, ability or disability.

Equality of opportunity requires that everyone has an equal chance to develop themselves to their full potential and be safe and free from harm. The Early Years Foundation Stage states that ‘’ Children should be treated fairly regardless of race, religion or abilities’’, it includes,

  • Equality of access for all
  • Social Inclusion for all
  • Life choices are widened, not restricted
  • Talents are fostered, not suppressed
  • No one experiences disadvantage or discrimination
  • Stereotypes are challenged by staff
  • All forms of bullying and harassment are condemned and challenged
  • Individual and community needs are responded to in a sympathetic and imaginative manner.
  • Individuals and groups are allocated appropriate levels of support to ensure that their potential is fulfilled.
  • The principle of equity applies.


We aim to provide consistent implementation of the policy which will therefore ensure that the nurseries provides, for the children, families and staff, a non-discriminatory environment where individual differences are acknowledged and valued. The policy will identify for parents and the wider community the nurseries approach to equal opportunities, making clear that discrimination against individuals on the grounds of difference will not be tolerated and will be challenged in a constructive manner.

Staff must:

  • Provide a secure and accessible environment in which all children can flourish and in which all contributions are considered and valued.
  • Include and value the contribution of all families to our understanding of equality and diversity.
  • Provide positive non-stereotyping information about gender roles, diverse ethnic and cultural groups and disabled people.
  • Improve our knowledge and understanding of issues of anti-discriminatory practice, promoting equality and valuing diversity.
  • Make inclusion a thread that runs through all of the activities of the setting.
  • Celebrate a wide range of festivals.
  • Making appropriate provision within the curriculum to ensure each child receives the widest possible opportunity to develop their skills and abilities; e.g. recognising the different learning styles of girls and boys.


Policy Implementation

To implement this policy the following is relevant:

  • We are open to all members of the community.
  • We base our admissions policy on a fair system.
  • We ensure all of our parents are aware of our equal opportunities policy and all other relevant policies.
  • We do not discriminate against a child or their family, or prevent entry to our setting on the basis of colour, ethnicity, religion or social background.
  • We do not discriminate against a disabled child or refuse a child entry to the nursery for reasons relating to disability.
  • We take action against any discriminatory behaviour by staff or parents. Displaying of openly discriminatory and possibly offensive materials, name calling, or threatening behaviour are unacceptable on or around the premises and will be dealt with in the strongest manner.


What is Discrimination

To discriminate against an individual is to favour or disadvantage them on the basis of difference. Staff recognise that discriminatory attitudes towards others can manifest as a result of many different factors. Difference such as religious belief, ability, ethnicity, cultural and linguistic background, gender and social group are some of the factors which may give rise to discriminatory behaviour. Under the Equality Act 2010 we make reasonable adjustments to include children with SEND and do not discriminate against or harass children with SEND.

All staff are required to work with due regard to the need to ensure equality of access and opportunity at all times. They are required to recognise that the children attending are individuals, with varying needs, backgrounds and previous life experiences. Staff are required to work closely with parents and carers to recognise these different needs as well as having contact with other agencies and with the wider community and care should be taken to care and value their contributions.

The curriculum offered at Filthy Squirrels Woodland Nursery encourages children to develop positive attitudes about themselves as well as to people who are different from themselves. It encourages children to empathise with others and to begin to develop the skills of critical thinking.

Each religion is unique and each family’s religious beliefs are important to them. Staff are required to monitor the family beliefs of the children attending, and reflect these beliefs through the curriculum planned and through resources.

The ethnic origins of children, families and staff will always be reflected through appropriate use of resources, displays and books which offer positive images of an ethnically diverse society. Children will be allowed everyday access to such learning materials, which will offer them the opportunity to view themselves and others positively in varied and relevant situations.

All the staff at Filthy Squirrels Woodland Nursery will ensure that the children are given relevant opportunities to appreciate and respect cultures other than their own. Children entering the nurseries speaking English as an additional language will receive relevant support with resources appropriate to their needs, such as books and play equipment, acquired and used.

Staff recognise that many different combinations of adults and children constitute a family and that parenting styles may vary between families. Staff will respect parents’ different approaches and will be non-judgemental in their attitudes. Resources chosen and used in the nursery will offer non-stereotypical images, reflective of various social backgrounds of the children attending.

Children entering the nursery will have individual strengths and weaknesses which staff will identify and support. Where a place is requested for a child with identified special needs, staff will review with the family the appropriateness of the service available to ensure that the nursery is able to provide fully for that child’s needs. Children with specific needs, for example with a physical or sensory impairment, or with a learning difficulty, will receive relevant support to ensure they are able to access the full breadth of learning activities and experiences offered. Children who are exceptionally able in a particular area or areas will be supported in developing their skills, whilst being encouraged to benefit from a balanced and full curriculum which will all aspects of their development. Staff will support all children regardless of ability in developing a positive self-image and sense of self-worth and will help them to co-operate in their work and play with others, reflective of their age and stage of learning.

All children attending Filthy Squirrels Woodland Nursery will be treated equally and fairly regardless of their gender. Activities and learning equipment will be made easily accessible to boys and girls and will be planned and chosen to ensure this. All staff, as well as parents will be discouraged from favouring children on the grounds of gender and care will be taken to ensure that language used does not reinforce and therefore perpetuate gender stereotypes.

All staff and other adults have responsibility to provide an environment which is free from discrimination and prejudice for children. Through this, children will develop and grow confident of their own self-worth and positive towards the differences they see in others. To achieve this, staff are required to challenge in a constructive fashion any instances of discrimination and other adults are requested to draw to staff’s attention any areas where they may

Funding and Funded Places Policy

Funding and Funded Places Policy

Created November 2020

Government Funded Hours

15 hours Universal entitlement:

All 3 and 4 year old children are able to access 570 hours of entitlement hours funded by the Government. This funding can be applied across the school terms (38 weeks per year).

30 hours (15 additional hours)

Working parents of 3 and 4 year olds are able to obtain an additional 15 hours of funded childcare provided that they meet certain eligibility criteria.

When your child is entitled to funded places:

Children who turn 3 on or between:

  • 1 April and 31 August are eligible from the autumn term starting in September
  • 1 September and 31 December are eligible from the spring term starting in January
  • 1 January and 31 March are eligible from the summer term starting in April

Funded places are offered daily, between the hours of 9am and 3pm.

Additional hours are available, from 8.30 – 9am and 3pm – 5pm and charged at £6 per hour.

A daily of fee of £6 is charged where funded places are taken up to cover the cost of snacks, resources and consumables not covered by government funding.

Invoices are sent out in advance and payable by the last day of the month prior to childcare for the month.

A minimum attendance of 2 days a week is required.


Health and Safety Policy

Date Created: November 2020
Created by: H Webb

Objective: Filthy Squirrels Woodland Nursery will ensure that it does all that is reasonably practicable to achieve the highest standards of Health, Safety and Welfare in carrying out it’s activities.

Filthy Squirrels Woodland Nursery is committed to ensuring the Health, Safety and Welfare of it’s employees and it will, so far as is reasonably practicable, establish procedures and systems necessary to implement this commitment and to comply with it’s statutory obligations on Health and Safety.

Filthy Squirrels Woodland Nursery is committed to ensuring that all setting practices are carried out within the requirements of the Health and Safety and Work Act 1974 and the Management of the Health and Safety at Work Act 1999.

Filthy Squirrels Woodland Nursery recognises that a systematic approach to health and safety, based on risk assessment procedures (see Risk Assessment policy for more information) will provide and maintain a healthy and safe working environment with the objective of minimising the number of instances of occupational accidents, incidents and illnesses. Filthy Squirrels Woodland Nursery is committed to:

  • Maintaining the workplace in a safe condition and providing adequate facilities and arrangements for welfare at work;
  • Developing the appropriate setting structure and culture, that supports the concept of risk management by all members of the staff team;
  • Providing a safe means of access to and from from the workplace;
  • The provision and maintenance of equipment and systems of work which are safe;
  • Arrangements for ensuring safety to health in connection with the use, handling, storage and transport of articles and substances;
  • The provision of such information, instructions, training and supervision as is necessary to ensure the health and safety at work of its employees and other persons.
  • Continual monitoring and evaluation of health and safety requirements in line with current legislation, including the review of all policies and practices to ensure that Filthy Squirrels Woodland Nursery continues to improve standards of performance.

Filthy Squirrels also recognises its duty to protect the health and safety of all visitors to Filthy Squirrels, including contractors, temporary workers and members of the public who might be affected by Filthy Squirrels’s work operations.

This policy will be issued to all staff as part of the induction process.

It is the responsibility of all staff, parents and visitors to adhere to this policy.



While Filthy Squirrels will take all reasonable steps to ensure the health and safety of its employees, health and safety at work is also the responsibility of the employees themselves.

It is the duty of each employee to take reasonable care of their own and other people’s health, safety and welfare and to report any situation which may pose a serious or imminent threat to the well-being of themselves or of any other person.

It is the responsibility of all members of staff to ensure that health and safety regulations are adhered to and that the health and safety of the children and other members of staff are not compromised in any way.

It is the responsibility of the Manager to ensure that the health and safety of the setting as a whole remains within legislative requirements and that the health and safety of all setting users, including children, staff and parents and carers is not compromised in any way.

If an employee is unsure how to perform a certain task or feels it would be dangerous to perform a specific job or use specific equipment, then it is the employee’s duty to report this as soon as possible to their line manager or the nursery manager.

Alternatively, an employee may, if they prefer, invoke Filthy Squirrels’s formal grievance procedure or they may make a complaint under Filthy Squirrels’s provisions on Disclosures in the Public Interest.

Disciplinary action under Filthy Squirrels’s disciplinary procedure may be taken against any employee who violates health and safety rules and procedures or who fails to perform their duties under health and safety legislation. Depending on the seriousness of the offence, it may amount to potential gross misconduct rendering the employee liable to summary dismissal.

Supervision Requirements

Children are supervised at all times whilst in the setting. Filthy Squirrels Woodland Nursery uses three levels of supervision dependent upon the activities that are taking place and the location that they are occurring.

  • Constant Supervision: Being with the children at all times, actively supporting them using a physical presence or playing with them directly. This level of supervision is most often required when the children are playing high-risk games or using equipment or materials that have a high-risk assessment. This type of supervision is most likely to be required at our risk assessed outdoor setting.
  • General Supervision: Being in vicinity of the children but not having an active part in their play, being on hand to support if the children require help or guidance. Being on hand to respond to play cues and observant of the behaviour of the children. This is the most common form of supervision and allows for an overview of the play setting, most commonly used with play activities that have a medium level of risk.
  • Low Supervision: Keeping a watchful eye on the children from a distance and making sure that they are playing safely but freely. Keeping an overview of what the children are doing whist not interfering. This is most commonly used with low risk activities.


Whilst children are out on trips and visits they must be accompanied by a member of staff.  They must also be accompanied when going to the toilet.

Children must be signed out of the setting as they leave. This is in accordance with health and safety and fire regulations and the Child Release Arrangements policy of Filthy Squirrels Woodland Nursery.

Child Protection / Safeguarding

All members of staff will receive training in child protection as part of their induction training (see Staff Induction Policy for further information).

All members of staff are instructed in the specific procedure for Filthy Squirrels Woodland Nursery, especially as regards to disclosures and suspicions of child abuse. (See the Safeguarding Policy for further information).

Accidents and Incidents

All members of staff are required to obtain a paediatric first aid qualification prior to or within the first three months of commencing employment at Filthy Squirrels Woodland Nursery. In addition, all members of staff are instructed in the correct procedures for dealing with accidents and incidents including completion of documentation. Accident, incident and pre-existing injury forms must be completed appropriately using the Famly app and body map provided. (See Accident and Incident Policy for further information).

Emergency Procedure

There is a documented procedure for emergencies which is displayed in all of the areas that are accessed by Filthy Squirrels Woodland Nursery. Where there are customers who have English as an additional language the information will be displayed in their first language in addition to English.

All members of staff are trained in the emergency procedure and fire drill evacuations take place once per month. (See Emergency Evacuation Policies and Procedures for further information).

Administration of Medications

All administration of medications is strictly controlled and done in accordance with the Filthy Squirrels Woodland Nursery Medicine Administration Policy and Procedure.


In accordance with Filthy Squirrels Woodland Nursery’s Sickness, Medicine and Emergency Treatment policy, children will not be admitted if they are showing signs of an illness or ailment which may be contagious.

Filthy Squirrels Woodland Nursery uses guidance from Public Health England (PHE) to determine the exclusion guidance for contagious illnesses.

If a child becomes unwell during the course of the session, members of staff will ensure that the child is comfortable but does not pose any risk to the other children in the setting. The member of staff will contact the child’s parent / carer and observe the child closely until they are collected. For further information refer to the Sickness, Medicine and Emergency Treatment policy.

Risk Assessment of Activities, Trips and Outings

All activities that take place both within the confines of Filthy Squirrels Woodland Nursery designated sites (both indoor setting and the risk assessed outdoor setting) and out of the premises have been assessed for risk and controls have been put in place to ensure that any hazards have been minimized (see Risk Assessment Policy for further information)

Personal Hygiene

All members of staff and children are encouraged to maintain an acceptable level of personal hygiene and follow the Filthy Squirrels Woodland Nursery policy on hygiene.

Maintenance and Storage of Equipment

Filthy Squirrels Woodland Nursery has a wide variety of equipment and materials that are used by the children in the course of their play and enjoyment at the setting. Some of this will be second hand in accordance with our recycling policy. These items will be checked that they are fit for purpose and safe for use before children use them.

All equipment is well maintained and checked on a regular basis to ensure that it presents no risk to the health and safety of the children. Equipment and materials which do pose a hazard but which have an evidenced benefit for the development of children are used under constant supervision and stored securely after use.

The Premises

The premises that Filthy Squirrels Woodland Nursery operates from are regulated by Ofsted. Internal audits are completed regularly by senior members of staff. Members of staff check both indoor and outdoor settings each day to ensure that there are no risks or hazards that would compromise the health and safety of the children, parents and carers or staff. Due to the outdoor-focused element of the nursery, risk assessment forms are completed for each site each day before children arrive.

At the end of the session members of staff ensure that the premises are left clean, safe and tidy.

Safety and Security

Filthy Squirrels Woodland Nursery feels that the safety and security of the children, parents and carers and staff are paramount to the running of the setting. A secure entry system is in place to ensure that only persons with a legitimate reason for being on the premises have access.

Visitors, other than parents and carers collecting their children must pre-arrange their visits and carry identification; all visitors must make themselves known to a member of staff upon entry, stating their name and reason for visiting. Visitors are required to sign themselves in and out of the building and must be accompanied by a member of staff at all times.


Filthy Squirrels Woodland Nursery operates a strict no smoking policy, this means that there is no smoking at any time on any part of the premises, or at any activity run by Filthy Squirrels Woodland Nursery (e.g. organised outings).

All staff members are entitled to a 30-minute break for more than 6 hours of work. If a member of staff wishes to smoke during these times they are required to leave the premises and the grounds of the setting and remain out of sight of the children.

The no smoking policy also applies to parents, carers and visitors to the setting.  Filthy Squirrels Woodland Nursery has this policy in the best interests of the children and staff.

Accident Reporting & Investigation (RIDDOR)

All injuries, however small, sustained by a person at work must be reported to their line manager, the safety officer or the Nursery Manager and recorded on an accident form. Accident records are crucial to the effective monitoring of health and safety procedures and must therefore be accurate and comprehensive. The safety officer or Nursery Manager will inspect the accident forms on a regular basis and all accidents will be investigated and a report prepared, with any necessary action being taken to prevent a recurrence of the problem.

Managers will investigate any accidents if necessary, and the appropriate enforcing authority will be notified under the Reporting of Injuries Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR), where necessary.

Access and Egress

In order to ensure a safe working environment all staff have a responsibility to ensure all areas of access and egress are kept clear of obstructions.

  • walkways and passageways must be kept clear and free from obstructions at all times;
  • if a walkway or passageway becomes wet it should be clearly marked with warning signs and any liquid spilt on the floor should be wiped up immediately;
  • trailing cables should not be left in any passageway;
  • where objects are stored in or around a passageway, care must be taken to ensure that no long or sharp edges jut out into the passageway.

Control of Substances Hazardous to Health (COSHH)

As an employer, we have a duty under the Control of Substances Hazardous to Health Regulations 2002 to prevent employees from coming into contact with substances hazardous to health.

Chemicals and Material: It is Company policy to, wherever possible; avoid the use of substances that have the risk of being hazardous to health. Safety data sheets under the Control of Substances Hazardous to Health (COSHH) or Chemical Hazard Information Packaging (CHIP) information supplied by manufacturers will be held on file for all substances and available for staff reference purposes and risk assessment. Staff who use these chemicals and materials have the duty of care to make themselves aware of the potential hazard, contradictions and treatments.

Measures and Provisions: We have conducted a risk assessment in relation to all substances used on our premises and concluded that no substance presents a high risk.

  1. The majority of substances used within the nursery are of domestic standard for household use and therefore do not present any threat to health and are safe to use;
  2. The nursery has general hygiene measures in place, together with the provision of personal protective equipment (PPE) to further ensure the safety of employees;
  3. Cleaning substances are of domestic standard;
  4. All substances are correctly stored in clearly labeled containers;
  5. Cleaning substances are safely stored in child-safe cupboards;
  6. Adequate washing facilities are available within all nursery areas;
  7. PPE Aprons and rubber gloves are provided where required;
  8. All waste products, including medical waste is disposed of safely in accordance with statutory regulations;
  9. COSHH information sheets are accessible to all staff and provide information such as:
  • Product name;
  • Ingredients;
  • First Aid information and Safety requirements.

First Aid

All staff are made aware of where the First Aid kit is stored at the indoor setting. An additional First Aid kit is kept onsite in the forest and all staff are aware of where this is. Emergency medication, such as epi-pens, must be stored somewhere out of reach of children, but easily accessible to staff.

All employees will be shown the location of the nearest first aid box and will be given the names of the designated first aid personnel identified through signage in each location. All staff will be working towards or qualified in paediatric first aid. All staff will carry a personal first aid kit.

As per the Filthy Squirrels Woodland Nursery Accident and Incident policy, the following procedure should be followed in the event of an accident or incident:

  • Notify a First Aider immediately;
  • The First Aider will assess the situation and take the necessary action;
  • Notify the Nursery Manager

All accident/incident forms to be completed on Baby’s Days as soon as is safe to do so. The procedure for such events is:

  • all accidents / incidents are recorded by the member of staff who witnessed the event;
  • Parents / guardians are notified via the Baby’s Days app and asked to acknowledge it through the app;
  • The Manager will review accident/ incident forms on a monthly basis, in order to implement any further actions or highlight any trends or problem areas;
  • There is an, “Action”, section for the purpose of recording any action which has been taken by the staff.

Filthy Squirrels Woodland Nursery use nappy waste bins at their indoor sites where soiled dressings to be placed in. In the case of a syringe being used, it is to be placed in the appropriate sharps box or syringe cover and taken it to the Manager immediately. The Manager will dispose of these items appropriately.

Personal Protective Equipment (PPE)

As an employer we have a duty under the PPE Regulations, to provide suitable equipment and clothing to protect employees from the risk of harm or injury during the course of their employment.

Employees are responsible for:

  • Ensuring that the PPE is worn at all relevant times;
  • PPE is kept clean and in good order;
  • Defects/losses are reported immediately and repairs/replacements put in place;
  • The PPE is correctly stored in the designated area.

To cater for and enhance the Health and Safety of employees, Filthy Squirrels Woodland Nursery provides the following items of protective clothing for hygiene purposes.

  • Corporate uniform –waterproof trousers and jacket and high vis vest;
  • Aprons – Plastic disposable;
  • Disposable Rubber gloves;


Not all of the above items fall within the scope of what is required under the PPE Regulations, but are included in our PPE Policy and procedures as a measure of good practice.

There are designated storage areas within each area of the nursery where PPE is required.

Waste Disposal

Waste disposal within Filthy Squirrels is managed by procedures in accordance with the COSHH Regulations as follows. Filthy Squirrels Woodland Nursery seeks to minimize the generation of waste as much as practicable and recycles wherever possible.

Waste which cannot be recycled or composted will be disposed of in the farm bins.

Other general waste: A local company is used for skip hire for all other waste i.e. furniture, toys etc. Any toys, furniture and equipment damaged in any way must be reported to the Manager immediately. All repairs and further action will be reported to Management and dealt with accordingly.




Hygiene Practice Policy

Date Created: November 2020
Created by: H Webb

All Staff are responsible for ensuring a high standard of hygiene within the nursery at all times.

In The Threshing Barn:

Staff must follow the following guidelines:

  • Clean disposable kitchen towel and antibacterial spray and/or wipes are to be used for all cleaning in the nursery;
  • Spray cleaners and all cleaning equipment will be kept in a cupboard which is not accessible by the children.
  • Cleaning equipment will be stored immediately after use and not sit around in the indoor space;
  • All equipment is cleaned on a rotational basis
  • Tissues are provided in the indoor space;
  • A waste bin with lid and liner will be available to children beside the tissues for safe disposal of used tissues;
  • All bins will be cleaned on a regular basis;
  • All spillages will be wiped immediately;
  • All toilet areas should be inspected upon arrival each morning and afternoon;

In the woodland setting:

  • Clean disposable kitchen towel and antibacterial spray and/or wipes are used for all cleaning in the nursery;
  • Use of the ‘tippy tap’ for hand washing in the woods.
  • The nappy changing mat is disinfected between each use using antibacterial wipes or spray;
  • Antibacterial wipes or spray will be placed out of the reach of children, for example by hanging from the tent, or in a lockable box;
  • Hand washing after toileting must follow the procedures set out in the Filthy Squirrels Woodland Nursery toileting and nappy changing policy;
  • In the forest, soap will be dispensed and worked over both sides of the hands and between fingers for a good lather. Hands are washed and then rinsed thoroughly.
  • All nappy waste is placed in a yellow hazardous waste bag and kept out of reach of the children.
  • Other waste is kept in black bin bags;
  • The black waste bags shall be separated from other items and transported individually.

Good Hygiene Practice in both settings:

  • All children and staff will wash their hands before breakfast, lunch, dinner and snacks and after going to the toilet;
  • In all cases of normal ‘First Aid’ disposable gloves should be employed;
  • After use the gloves should be disposed of in the yellow hazardous waste bag.
  • In an emergency, direct mouth-to-mouth resuscitation should not be withheld. ‘Fluid proof’ mouth masks are now available for mouth-to-mouth resuscitation and are strongly recommended – ‘rigid resuscitation airways’ may only be used by specially trained first aiders;
  • All staff and children with minor cuts, open or weeping skin lesions and abrasions keep them covered with waterproof dressings;
  • If staff have cuts or abrasions they should not administer First Aid if another member of staff can provide it;
  • The disposal of all used disposable gloves, aprons or soiled linen/clothes, etc. should be in the appropriate bin.
  • When the administering of First Aid is finished then an accident report should be completed to afford a level of protection to staff and child.

Prevention of Infection

The nursery has in place a wide variety of procedures, policies and contracts which relate to the prevention of infection. All practices within the nursery take account of Health and Safety issues.

Toileting / Changing in all areas:

  • Gloves worn at all times;
  • Nappies placed in nappy sacks then in specialised bins.
  • Changing mat and surrounding areas sprayed and wiped with disinfectant;
  • Staff and children hands washed after toileting;
  • Single-use disposable gloves (on both hands) should be worn by staff to change each child;
  • Soiling on clothing should be bagged in nappy sacks and sent home. Staff should not rinse soiled clothing.

Changing nappies:

  • Ensure changing mat is sterile before use by using disinfectant spray or antibacterial wipes;
  • Gather equipment needed before use. For example, gloves, wipes, nappies, etc;
  • Ensure changing mat is free from any hazards.
  • Gloves must be worn by ALL staff who are involved in changing;
  • After EVERY change, nappies, gloves and wipes should be placed in appropriate bin;
  • After EVERY change, the changing mat should be disinfected

Toileting / Potty Training:

  • All potties to be emptied down the nearest toilet; or into the chemical toilet on site.
  • Potties must be rinsed, cleaned and sterilised with disinfectant spray and dried with paper towels;
  • Staff must clean hands thoroughly after use and remove PPE;
  • Wash children/staff hands;
  • Put potties in a clean, dry area — do not store potties one inside the other.


  • All food remains used for compost where possible;


  • All toys and equipment should be cleaned regularly.


The supply of all toilet paper, hand towels and soap is checked at the beginning and end of each day by a staff member.

The main contracts and routines, which take account of Prevention of Infection, are:

  • Hazardous / clinical waste contract;
  • Food preparation routine and hygiene;
  • Toilet and cleaning supplies contract;
  • Cleaners employed;
  • Staff cleaning / sterilising routines.



Key Person Policy

Date Created: November 2020
Created By H Webb


Filthy Squirrels Woodland Nursery are strongly committed to carefully implementing the role of the key person due to current research on the importance of the key person role.

The key person ensures that within the day to day demands of the setting, each child for whom they have special responsibility feels individual, cherished and thought about by someone in particular while they are away from home.

Every child at Filthy Squirrels Woodland Nursery will have a primary key person appointed to them within 6 weeks of commencing. A secondary key person will also be appointed in the event of any necessary absence of the primary key person.


What is a key person?

The welfare requirements from the Revised Statutory Framework for the Early Years Foundation Stage (EYFS) 1.10 states that “Each child must be assigned a key person (a safeguarding and welfare requirement – see paragraph 3.27 of the Revised EYFS below).

Providers must inform parents and/or carers of the name of the key person, and explain their role, when a child starts attending a setting.

The key person must:

  • help ensure that every child’s learning and care is tailored to meet their individual needs.
  • seek to engage and support parents and/or carers in guiding their child’s development at home.

They should also help families engage with more specialist support if appropriate.

Paragraph 3.27 of the Revised EYFS states: ‘Each child must be assigned a key person. Their role is to help ensure that every child’s care is tailored to meet their individual needs (in accordance with paragraph 1.10), to help the child become familiar with the setting, offer a settled relationship for the child and build a relationship with their parents.’


The key person should meet the needs of each child in their care and respond sensitively to their feelings, ideas and behaviour, talking to parents to make sure that the child is being cared for appropriately for each family.


All new staff will receive a full induction and training on their role as a key person and what is expected of them.

Within 6 weeks of commencing at Filthy Squirrels Woodland Nursery, a key person will have been chosen for the child, based upon who the child has formed a bond with thus far.

Parent’s will be introduced to their child’s key person and will be advised this key person will be their initial point of contact at the nursery and will be responsible for updating the children’s records and updating parents about their child’s progress within the play environment.

As part of our weekly meetings, our managers will provide support and time for their staff to talk through any difficult issues and feelings that may arise as part of the key person role.

In the case of a staff members absence it is the responsibility of a secondary key person to cover the role of the primary key person.

Practitioners Responsibilities

Relationships with key children

  • The key person provides a secure attachment for their key children in the nursery.
  • They help their key children settle in and become familiar with the setting.
  • The key person meets the needs of their key children responding sensitively to their feelings, ideas and behaviour.
  • The key person provides a ‘secure base’ for the children by being there to support them and allowing them to explore at their own pace.
  • They are primarily responsible for their key childs care routines.

Relationships with parents/carers

  • Key persons should develop a good relationship with parents / carers, ensuring that the child is cared for appropriately at nursery and accommodating their individual needs within the daily routine.
  • The key person needs to develop a two -way flow of information between themselves and the parent/carer to help them become aware of any significant aspects of family life that maybe important to the child.
  • The key person has responsibility for sharing their key children’s development profiles with parents and other professionals as required, in cases of children with additional needs or identified children in need they will be called upon to attend reviews and core group meetings with the support of a senior manager.


The key person is responsible for observational records of their key children, using these to inform next steps, individualised planning, Targeted Plans, and completing development profiles for each of their key children.

Where a child is supported by another member of staff who is not their key person e.g. SEN support record keeping then becomes a joint responsibility.

Welfare and Safeguarding

Key persons are responsible for the welfare of the children in their care monitoring patterns of absence, injury and development referring them on where necessary.


Settling in of new children

We aim to make our setting a welcoming place where children settle quickly because careful consideration has been given to the individual needs and circumstances of both the child and their family.

During the COVID 19 pandemic Filthy Squirrels Woodland Nursery will make necessary adjustments to the regular settling processes to keep everyone safe.

We recognise that in some circumstances, such as with younger children or those that have not previously been cared for by those other than their families, children may take longer to settle. The educators will reassure parents whose children are taking longer to settle than may be expected and will work with them to ease the separation process for their child. Parents/guardians will be encouraged to provide their child with familiar items, such as a favourite teddy, as a means of reassurance during the settling in period.



  • The key person plays an integral role in the transition, aiding this by introducing the children and their parents/carers to their new key person and helping them to become familiar with their new environment.
  • It is the responsibility of the key person to pass on records during transition and to ensure that these records are all up to date.



Manual Handling Policy

Date Created: May 2017
Reviewed by: Conor Williams

Reviewed date: August 2020

The purpose of this policy is to introduce procedures and provide training designed to ensure that our employees apply an ergonomic approach whilst carrying out tasks and operations that involve manual handling, in order to prevent injury.

Responsibilities of Employees:

  • Follow appropriate systems of work laid down for their safety;
  • Make proper use of equipment provided for their safety;
  • Co-operate with their employer on health and safety matters;
  • Inform employer if they identify hazardous handling activities;
  • Take care to ensure that their activities do not put others at risk.

Common Tasks and Operations involving Manual Handling Operations include:

  • Lifting and carrying children;
  • Nappy changing routines;
  • Lifting and moving indoor play equipment;
  • Lifting and moving outdoor play equipment;
  • Lifting and moving furniture;
  • Lifting and moving supplier’s deliveries;
  • Lifting and moving storage equipment;
  • Maintenance tasks involving the upgrading of fixtures and fittings;
  • Lifting and moving of objects should always be done by mechanical devices rather than manual handling wherever reasonably practicable. The equipment used should be appropriate for the task at hand;
  • the load to be lifted or moved must be inspected for sharp edges and wet patches;
  • the route over which the load is to be lifted should be inspected to ensure it is free of obstructions;
  • Employees should not attempt to lift or move a load which is too heavy to manage comfortably. Employees should ask for assistance if there is any danger of strain;
  • When lifting an object off the ground, employees should assume a squatting position, keeping the back straight. The load should be lifted by straightening the knees, not the back;
  • Employees should not attempt to obtain items from shelves which are beyond their reach. A ladder or stepping stool should be used;
  • Employees should not use chairs or any makeshift device for climbing.

Lifting and Carrying Children

As part of our nursery care routine, there are times when we are required to lift children, e.g. to give comfort etc. We advise all our staff to sit or crouch with the child to comfort them rather than standing or walking around.

Guidance for good handling techniques

Before taking on any task or operation that involves lifting or moving, staff must observe the following:

  1. Plan the lift.
  • Decide where is the load to be placed;
  • Use appropriate handling aids if possible;
  • Get help with the load if required;
  • Remove any obstructions;
  • Where possible use a mechanical aid such as a trolley or barrow.
  1. Lifting technique.
  • Position the feet apart giving a balanced stable base for lifting;
  • Place leading leg as far forward as is comfortable and if possible pointing in the direction you plan to go.
  1. Adopt a good posture.
  • When lifting from a low level, bend the knees;
  • Do not kneel or over flex the knees;
  • Keep the back straight;
  • Lean forward over the load if necessary to get a good grip;
  • Keep the shoulders level and facing in the same direction as the hips.
  1. Get a firm grip.
  • Try to keep the arms within the boundary formed by the legs;
  • The best position and type of grip depends on the circumstances and individual preference: but it must be secure;
  • A hook grip is less tiring than keeping the fingers straight;
  • If you need to vary the grip as the lift proceeds, do it as smoothly as possible.
  1. Keep close to the load.
  • Keep the load close to the trunk for as long as possible;
  • Keep the heaviest side of the load next to the trunk. If a close approach to the load is not possible, slide it towards you before trying to lift.
  1. Don’t jerk.
  • Lift smoothly, keeping control of the load.
  1. Move the feet.
  • Don’t twist the trunk when turning to the side.
  1. Put down, and then adjust.
  • If precise positioning of the load is necessary, put it down first, then slide it into the desired position.

Slips and Trips

Potential areas for slips and trips will be noted as part of Filthy Squirrels Woodland Nursery’s Risk Assessment procedure and noted on the Site Risk Assessment form before children arrive at both the indoor site and the Forest setting each day. Where possible these hazards will be eliminated. Any residual risk will be noted in the Site Risk Assessment form, shared with all other staff and recorded in the Risk Assessment folder.



Medication Policy

Date Created: November 2020

Created By: H Webb

Filthy Squirrels Woodland Nursery is dedicated to providing the best possible service for parents and children. Although staff working with children are not legally obliged to administer medication, our staff team recognises that not to offer this service would be detrimental to parents and children. However, we must ask for parents / carers full cooperation in ensuring that our policy and procedures are adhered to and staff are not put in a difficult position.


The purpose of this policy is to ensure that any and all medication administered to children has been authorised by the child’s parent / carer. It is also to ensure that Filthy Squirrels Woodland Nursery staff correctly administer prescribed medication, that medication is appropriately stored, and that accurate records of permissions and administration are kept.

Only qualified childcare practitioners will be allowed to administer medication.


It is the overall responsibility of the Manager to ensure that there is written parental/carer permission to administer prescribed medication to children during the session.

Please note: Non – prescribed medication will not be administered by practitioners. (Except in the case of an accident where a child is in significant pain, prior to collection of parent and with parental permission.)

It is the responsibility of the practitioners to ensure that parent/carers have completed a medication form prior to any prescribed medication being administered and a signature is obtained giving authorisation. The prescribed medicine administration form must be signed again by the parent or carer when they are collecting their child.

There will be no medication stored at nursery overnight.  All medication will be returned to parents each day.

Medication Policy

The following guidance must be followed:

  • Staff members will not administer the first dose of medicine to the child. Parents should have given their child one dose to ensure no allergic reaction is caused by administering the medication. This will be complied with as per the parents / carers declaration signed on the Medication Consent form;
  • Where members of staff are required to administer prescribed medication to a child, whether short term or long term, the parent / carer must first complete and sign a Medication Consent form. This gives consent for the administration of prescribed medication. A new entry should be completed where there is change in circumstances;
  • Clear instructions for administration, including the child’s name / dosage must be on the medication bottle;
  • Staff can only administer prescribed medication for the length of time stated on the bottle, staff will not administer prescribed medication beyond this time-scale unless we have a Doctor’s letter;
  • Staff will record when medication comes into nursery, detailing the name of medication, child’s name, date when the medication was given to the setting and date returned home.
  • The Medication Consent form will detail the name of the qualified practitioner who administered the prescribed medication. Another staff member will sign as a witness to the administration of the medication;
  • Before prescribed medicine is administered, the designated member of staff will check the Medication Consent form for any changes;
  • The Medication Consent form should be completed each time the child receives their medication, this form must be completed and signed by the person administering the prescribed medication, witness and be countersigned by the parent or carer when they collect their child;
  • Prescribed Medicines kept at indoor sites will be stored in the fridge in a plastic lidded box, clearly named and dated;
  • Prescribed Medication kept at the Forest setting will be kept in a cooler bag.
  • If any controlled drugs, such as morphine, are brought into the nursery to be administered to the child, staff must advise the parent to see the management team who will inform parents that they must return to nursery to administer. Under no circumstances is the medication stored in the nursery or administered by staff;
  • At no time should the Medication Consent form be completed in pencil. Rather, it must be in pen. Parents must both sign and print their names. The signature of the parent / carer must be clearly seen at the bottom of the Medication Consent form;
  • The Medication Consent form will clearly state why the child is on the prescribed medication;
  • Prescribed Medication must be stored in sealed containers in the fridge or cupboard, as per directions on the Medication Consent form;
  • No medication will be left in children’s bags.

In the unlikely event that we feel a child would benefit from medical attention we reserve the right to refuse nursery care until the child is seen by a medical practitioner.


Administering Prescribed Medicine

Before giving any medication, staff must:

  • refer to the Medication Consent Form and read the information leaflet that accompanies the medicine;
  • wash their hands;
  • Wear disposable gloves and also an apron if appropriate.
  • Have a staff witness to confirm the child’s identity and prescribed medication belonging to them.

When giving the medication staff must:

  • carefully follow the instructions;
  • Offer the child a drink with the prescribed medication if appropriate.
  • Have a staff witness to countersign the medication form.

If a child spits out their medication or refuses to take it the parents will be contacted for advice. If we are unable to contact the parents, we will seek advice from the GP or pharmacist. A note will be made on the Medication Consent form.

Auditing Medication

  • Medication forms will be checked daily by the management team who will sign forms.
  • All medication forms will be easily accessed by being stored in the designated Medication form folder;
  • Management will audit all prescribed medications brought in and out of the nursery. Medications MUST be returned home daily.

Individual Health Care Plans

  • Children with specific ongoing health care needs such as anaphylaxis, asthma, diabetes etc. will need to complete an ongoing medication form prior to commencing care at Filthy Squirrels Woodland Nursery.
  • A meeting between management and the child’s family is arranged prior to commencing care to discuss the individual child’s needs and any prescribed medication/treatment the child may require.
  • Any relevant risk assessments are completed.
  • This care plan is reviewed biannually.

Storage of Medicines

The manager and staff must ensure that all prescribed medications are inaccessible to children, securely stored out of children’s reach in either a locked box or locked cabinet, in their original containers and clearly labelled with their contents and the child’s name. It should be noted that specific medications have storage implications for the setting:

  • Controlled Drugs: We will not store any controlled drugs within the nursery at any time. If a child requires administration of a controlled drug, then the parent must come to the nursery to administer when required;
  • Pain medications: All medications will be kept out of the children’s reach in either a locked box or a locked cabinet. Each child’s medication will be kept in the “medication” container with the child’s name on the bottle / box.
  • Allergy Medication/Anti-histamines: any medication must be prescribed. These will be kept out of the children’s reach and stored in the “medication” container with the child’s name on the bottle / medication box and kept in a locked box or locked cabinet. All details should be recorded on our Medication Consent form. This medication will be returned home daily.
  • Epi-pens: Where a child requires an epi-pen for allergic reactions, the parent must sign in the epi-pen using the authorized prescribed medication form. The child is not allowed to be left at the setting without their epi-pen. Only members of staff who are trained to administer this medication will be allowed to do so: whilst Filthy Squirrels Woodland Nursery aspires that all members of staff receive the required training parents are reminded that it is their responsibility to ensure that their children’s medication requirements are up to date and that Filthy Squirrels Woodland Nursery is in turn kept up to date.
  • Asthma Medications: The child should have an inhaler with them, to be brought in to the nursery each day the child attends. Each child’s inhaler must be prescribed for that child and will be kept in our “medication” container, stored in a locked box or locked cabinet, all details should be recorded on our medication record form.
  • Nappy Cream: 100% Aloe Vera Gel will be applied for treating nappy rash and this will be supplied by the nursery. If a parent wishes for a specific nappy rash cream to be used, then this must be prescribed, and a medication form will need to be completed for it to be applied.
  • Sun Cream: On warmer days we request that parents apply all day factor 50+ sun cream to their child before they arrive at nursery. Practitioners will re-apply factor 50+ sun cream as required during the day which will be supplied by Filthy Squirrels Woodland Nursery. If a parent wishes for a specific sun cream to be applied then this must be supplied in a small, clear sealable plastic bag and the bottle must be clearly marked with the child’s name. Please note that we will not apply cream that has not been used by the child before in case the child has a reaction.
  • Insect Repellent: There may occasions when we need to apply insect repellent to help prevent children and as from being bitten by insects. Filthy Squirrels Woodland Nursery will supply and administer Deet free, 100% natural insect repellent.
  • Sting and Bite Treatment: if a child is bitten or stung by an insect then practitioners will administer aloe vera as a relief which will be supplied by Filthy Squirrels Woodland Nursery.


Staff Medication

Any prescribed or over-the-counter medication that belongs to staff members must be declared to the nursery manager or manager on duty and must be securely stored out of children’s reach in either a locked box or locked cabinet, in their original containers and clearly labelled with their contents.

Any medication that is required to be kept on the staff member for medical reasons must require written authorisation from the  the Nursery Manager.



Child’s name


Child’s Date of Birth


Medication (full name)


Medication expiry


Reason for Medication


Last Dosage given (time/date/dose)


Dosage to be given (please supply a measured medicine spoon / syringe)



Duration of medication (prescribed medication only)


I consent Filthy Squirrels Woodland Nursery to administer the above medication to my child at the dosage rate provided (please tick)


I confirm that the medicine supplied is in the original container


I confirm that my child has already had at least one dose of this medication and has not suffered any adverse / unwanted reactions


Parent / carer full name


Parent / carer signature



Staff to check:

·         Medicine is in original bottle

·         Medicine is labeled with child’s name, date of birth, dosage and date

·         Medication must only be administered by a member of staff approved by the Manager and must be witnessed.

Parent / carer to complete RED. Staff to complete BLACK upon administration

Parent’s Consent

Date Consent

Time to be given

Date & Time







Parent’s Signature

































































Filthy Squirrels Woodland Nursery
Medication Consent form                                                                Date:

 Should you wish to download for future reference you can find a pdf version here


Missing Child Policy

Date Created: November 2020
Created By: H Webb

Statement of intent

We believe that the health & safety of children is of paramount importance. Our setting will work with children, parents and the community to ensure the safety of children and to give them the very best start in life.

We take every care to ensure children cannot leave the security of the setting unattended and have strict procedures and policies (see Filthy Squirrel Forest School’s Health and Safety Policy and other related documents) in place to ensure as much as possible that this cannot happen.

Any outings from the regular settings are thoroughly planned and only undertaken after risk assessments have been completed and when the appropriate adult to child ratios are present.

In the unlikely event that it is found that a child is missing we will act in accordance with the following procedures.

If a child goes missing whilst at the setting premises:

  • The key person will speak with the Manager or person in charge who will nominate as many staff as possible to thoroughly search the Threshing Barn and outdoor area;
  • The register is checked to make sure no other child has also gone astray;
  • The Manager talks to the key person to establish what happened;
  • All staff will be extra vigilant to any potentially suspicious behaviour or persons in and around the nursery grounds.
  • The staff will be careful not to create an atmosphere of panic and to ensure that the other children remain safe and adequately supervised.
  • If after 10 minutes of thorough searching the child is still missing, the manager or person in charge will inform the police and then the child’s parent / carer;
  • While waiting for the police and the parent/carer to arrive, searches for the child will continue. During this period, other staff members will maintain as normal a routine as is possible for the rest of the children attending the setting.

If a child goes missing during our risk assessed outings to our Forest site:

  • As soon as it is noticed that a child is missing, staff tell the person in charge (usually the Nursery Manager/Deputy manager) and the children are to stand with their key people.  A headcount is carried out to ensure that no other child has gone astray;
  • The Manager or person in charge who will nominate as many staff as possible to thoroughly search the immediate vicinity of the last place the child was seen;
  • If the Nursery Manager is not on the outing they will make his/her way to the venue to aid the search and be the point of contact for the police as well as support staff;
  • The Manager talks to the key person to establish what happened;
  • All staff will be extra vigilant to any potentially suspicious behaviour or persons in and around the nursery grounds.
  • The staff will be careful not to create an atmosphere of panic and to ensure that the other children remain safe and adequately supervised.
  • If after 5 minutes of thorough searching the child is still missing, the Manager or person in charge will inform the police and then the child’s parent / carer;
  • While waiting for the police and the parent/carer to arrive, searches for the child will continue. During this period, other staff members will maintain as normal a routine as is possible for the rest of the children attending the setting.


The key person/ staff will write an incident report detailing:

  • the date and time of the report;
  • what staff/ children were in the group/outing;
  • when the child was last seen in the group/outing;
  • what has taken place in the group/outing since then; and
  • the time it is estimated that the child went missing.


A conclusion is drawn as to how the breach of security happened.





The Investigation

In the first instance, the Nursery Manager will carry out a full investigation of the missing child.  This will include taking written statements from all the staff present at the time, or who were on the outing.

There may be action taken against any member of staff who they believe is found to be at fault

If the incident warrants a police investigation all staff will co-operate fully. In this case, the police will handle all aspects of the investigation, including interviewing staff. Social Services may be involved if it seems likely that there is a child protection issue to address.

The incident is reported under RIDDOR arrangements and is recorded in the incident book; the Local Authority Health and Safety Officer may want to investigate and will decide if there is a case for prosecution. Ofsted will be informed.




Non-collection of children Policy

Date Created: November 2020

Created By: H Webb

Statement of intent

In the event that a child is not collected by an authorised adult at the end of a session/day, the setting puts into practice agreed procedures. These ensure the child is cared for safely by an experienced and qualified practitioner who is known to the child.


In the event that a child is not collected by an authorised adult, we will ensure that the child receives a high standard of care in order to cause as little distress as possible. We inform parents / carers of our procedures so that, if they are unavoidably delayed, they will be reassured that their children will be properly cared for.


  • Parents of children starting at the setting are asked to provide specific information, which is recorded on our Child Enrolment form, including:
  • home address and telephone number – if the parents do not have a telephone, an alternative number must be given, perhaps a neighbour or close relative;
  • place of work, address and telephone number (if applicable);
  • mobile telephone number;
  • names, addresses and telephone numbers of adults who are authorised by the parents to collect their child from the setting, for example a childminder or family member or friend. A password will be given to these people to verify they are authorised to collect the child;
  • information about any person who does not have legal access to the child; and
  • who has parental responsibility for the child.
  • On occasions when parents are aware that they will not be at home or in their usual place of work, they must inform the Manager of this change.
  • On occasions when parents or the persons normally authorised to collect the child are not able to collect the child, they will inform the Manager of the name, address and telephone number of the person who will be collecting their child. We agree with parents how to verify the identity of the person who is to collect their child (normally password and photo identification).
  • Parents are informed that if they are not able to collect the child as planned, they must inform us (either by telephone, or using a written signed note advising us of the fact) so that we can begin to take back-up procedures. We provide parents with the contact telephone number of the nursery Manager and Deputy Manager. We also inform parents that – in the event that their children are not collected from setting by an authorised adult and the staff can no longer supervise the child on our premises – we apply our child protection procedures as set out in our Safeguarding Children policy.

If a child is not collected at the end of the session/day, we follow the following procedures:

  1. Baby’s Days, phones and emails are checked for any information about changes to the normal collection routines.
  2. If no information is available, parents / carers are contacted at home or at work.
  3. If this is unsuccessful, the adults who are authorised by the parents to collect their child from the setting will be contacted.
  4. All reasonable attempts are made to contact the parents or nominated carers.
  5. The child does not leave the premises with anyone other than those named on the child’s Contact list on Baby’s Days.

If no-one collects the child after 30 minutes and there is no-one who can be contacted to collect the child, we apply the procedures for uncollected children:

  1. We contact our Local Authority’s Children’s Services Social Care Team:
  1. Wiltshire Multi-Agency Safeguarding Hub (MASH) 0300 456 0108 (08:45am-5pm Mon-Thurs) and (8:45am-4pm) Friday Emergency Duty Service 0300 456 0100 (5pm – 8.45am)


  1. The child stays at setting in the care of two fully-vetted workers until the child is safely collected either by the parents or by a social worker;
  2. Social services will aim to find the parent or relative if they are unable to do so, the child will be admitted into the care of the Local Authority.
  3. Under no circumstances are staff to go to look for the parent, nor do they take the child home with them.
  4. A full written report of the incident is recorded in the child’s file.
  5. Depending on circumstances, we reserve the right to charge parents for the additional hours worked by our staff.
  6. Ofsted may be informed (telephone number 0300 123 1231 / 0845 640 4040)




Observation and Assessment of children’s progress

Date Created: November 2020
Created By: H Webb


As part of our daily practice we observe and assess children’s development and learning to inform our future plans. We record our observations in a variety of ways. Everyone is encouraged to contribute and discussions between educators and families frequently take place.


To know each child’s level of development to ensure that planning meets the diverse needs of all the children;

  • To fully support learning and development;
  • To celebrate progress in learning and development;
  • To value the contributions of and work in partnership with parents.


In order to minimize the amount of time taken away from time spent with children in order to spend on observations and assessments, Filthy Squirrels Woodland Nursery use a software system called ‘Baby’s Days.’

Each member of staff will be given a smart phone pre-loaded with Baby’s Days software. This software makes it possible to create records of observations instantly, whilst adding notes and images (photographs and videos) and having them instantly available to any authorized person as part of the complete story of the child’s life at Filthy Squirrels Woodland Nursery. Additionally, parents will be able to view and comment on these special moments and be able to contribute their own stories of the child’s life outside nursery.

Baby’s Days is obliged to comply with the European Union’s General Data Protection Regulation (GDPR). We do that be ensuring that the data you’ve entered into your Baby’s Days platform is safely stored, encrypted when communicating with our servers, and only can be accessed by people with the right access permissions. 

For further information, please see Filthy Squirrels Woodland Nursery’s Baby’s Days Policy.



Partnerships with Families Policy

Date Created: November 2020

Created By H Webb


Filthy Squirrels Woodland Nursery recognises that parents/guardians are the first educators of their children. In recognising the role of families, we acknowledge the benefits of working in partnership with families and how this contributes towards their child’s time at nursery being happy, settled and productive.


Policy Statement

This policy informs parents/guardians of the commitment we have in involving them fully in their child’s development, learning and experiences. This will be achieved by ensuring that families are always kept fully informed of events and activities, by sharing information with them, answering questions and addressing any concerns fully and by encouraging families to participate in nursery life.



All staff working in the nursery will:


  • Recognise that at all times they are accountable to the parents/guardians of the children in their care, and encourage parents to trust their judgement regarding their own child.


  • Gather from parents/guardians’ information which will aid their child settling at nursery.


  • Share with the child’s family, information about children’s daily routines, the activities being planned and carried out.


  • Make links with parents prior to the children starting at the setting as part of the settling in process.


  • Support children’s transition to school or into another setting.


  • Inform parents/guardians regularly of their child’s progress and development, through parent’s evenings and encouraging them to be a part of their Learning Journal.


  • Encourage parents/guardians to share any skills, interests and hobbies that might extend the children’s experiences.


  • Encourage parents/guardians to share details of any other form of registered provision their child attends.


  • Ensure that parents are aware of the settings policies and procedures and that they are available at all times.


  • Inform all parents of the systems for registering queries and complaints or suggestions, and check that these systems are understood by parents/guardians.


  • Provide opportunities for parents/guardians to learn about the Early Years Foundation Stage (EYFS).


  • Provide information for parents/guardians regarding the conditions of a place at our setting and arrangements for payment.


  • Respect the family’s religious and cultural backgrounds and accommodate any special requirements whenever possible and practical to do so.


  • Find out the needs and expectations of the parents/guardians. These are obtained through regular feedback via questionnaires, parent’s evenings and social events. These are then evaluated by the setting to promote practice, policy and staff deployment.




Positive Behaviour Policy (including anti-bullying Policy)

Date Created: November 2020

Created by H Webb

Filthy Squirrels Woodland Nursery believes in promoting positive behaviour.

We aim to encourage self-discipline, empathy, consideration for others, our surroundings and property.

The aim of this policy is to promote good choices, which lead to effective relationships so that everyone can support each other, work together and learn well. It aims to promote relationships which are happy, safe and secure. This policy aims to help children to become positive, responsible and increasingly independent members of the group. Our aim is to use challenging behavior as an opportunity to help children to develop self-regulation skills.

There are two key reasons for using the language of ‘choice’:

  • it promotes self-management of behaviour and enables some reflection of what behavioural choices exist ie there are always different behavioural options (we don’t accept / expect that some children will always behave in such a way) and;
  • it avoids labelling children – instead, we refer to the choices we all make and that we should always try to make the right choices.

We offer choices and encourage children to make the right  choices at all times and with everybody in Filthy Squirrels Woodland Nursery. This will lead to positive behaviour and meaningful relationships and includes using positive language (including body language).

The Role of the Educator

As Educators, our role is to recognise that behavior – be it positive or negative – is a child’s way of communicating and so the behavior reflects how a child might feel. Conflict with groups of children can often arise when their unique feelings do not match with each other and children may then feel frustrated or upset. Tensions may also arise when children are unable to express themselves clearly or others do not understand what it is they want.

We understand the critical role all adults have in modelling behaviour and therefore we consistently encourage positive behaviour that promotes children’s welfare and development. We also recognise that we cannot have a one size fits all approach to behaviour as children are individuals and therefore respond differently. We aim to work towards a situation in which children can develop their independence, self-discipline and self-esteem in an atmosphere of mutual respect and encouragement. We allow children to flourish, learn and make a positive contribution.

In order to achieve this our educators will:

  •  Act as good role models;
  •  Use praise and positive reinforcement;
  •  Praise group behaviour as well as individual;
  •  Use positively phrased sentences when guiding children on what is expected of them;
  • Encourage sharing, turn taking, negotiation and self regulation;
  •  Ensure that the rules ‘The Golden Acorns’, are applied consistently, so that children have the security of knowing what to expect.
  •  Provide a positive role model for the children with regard to friendliness, care and courtesy;
  •  Praise and endorse specific behaviour such as kindness and a willingness to share;
  •  Consult with the children when creating boundaries and rules;
  •  Help children understand the consequences of their behaviour;
  •  Help children challenge bullying, harassment and name-calling;
  •  Reassure children they are valued as individuals even if their behaviour is sometimes unacceptable;
  •  Take positive steps to avoid a situation in which children receive adult attention only in return for undesirable behaviour;
  •  Create a positive and stimulating environment with age appropriate and challenging activities;
  •  Where unwanted behaviour persists, give one to one adult support to children who display challenging behaviour to understand what was wrong and work towards a better pattern of behaviour;
  •  Will always make it clear to the child or children who are misbehaving, that it is the behaviour and not the child that is unwelcome or undesired;
  •  Will not humiliate, isolate , withhold food or use a ‘naughty chair’ in managing children’s behaviour, as this is detrimental to their self esteem;
  •  Will not shout, or raise our voices in a threatening way;
  •  Will neither use or threaten physical punishment, such as smacking or shaking;
  •  Will handle any behaviour problems in a developmentally appropriate way, respecting individual children’s level of understanding;
  •  Will tackle recurring problems in partnership with the child’s parents, using objective observation records to establish an understanding of the cause or analyse possible triggers.
  •  Are aware that some kinds of behaviour may arise from a child’s special needs and therefore the support of the SENCO may be required to understand the needs of the child and what strategies might be appropriate.
  •  Will where possible, ignore unwanted behaviour and focus on praising the wanted behaviour instead;
  •  Will allow children to move away to a quieter area to calm down. Once calm we talk to the child about their behaviour and listen to what the child has to say;
  •  Support children to learn ways to deal with their feelings;
  •  Do not use any form of physical intervention unless it is necessary to prevent personal injury to the child, other children, an adult or serious damage to property;
  •  Will record any incidents where physical intervention is used using our Filthy Squirrels Woodland Nursery incident form.

Each day we discuss with the children ways of acting kindly to each other and encourage the children to think about the ‘Golden Acorns’, which reinforce the expected levels of behavior. These rules help to ensure that children are safe and that every child has a fun and stimulating time in the woods.

There may be occasions when parents will be informed if their child is persistently unkind to others, may be persistently displaying challenging behaviour or if their child has been upset. In all cases inappropriate behaviour will be dealt within Filthy Squirrels Woodland Nursery at the time. Parents may be asked to meet with staff to discuss their child’s behaviour and what may triggering the behaviour so that if there are any difficulties we can work together to ensure consistency between home and Filthy Squirrels Woodland Nursery. In some cases, we may request additional assistance and support from other professionals, such as an educational psychologist or a child guidance counsellor.


Anti Bullying Policy

Our community is based upon respect, good manners and fair play. We are committed to providing a safe and caring environment that is free from disruption, violence and any form of harassment, so that every one of our pupils can develop his/her full potential. We expect the children to treat members of staff with courtesy and co-operation so that they can learn in a relaxed; but orderly, atmosphere. All children should care for and support each other.

We do not tolerate any form of bullying by either a member of staff, child or parent.

Our staff will not tolerate physical or verbal abuse or intimidation from parents.

It is important to remember that the potential for bullying can exist in all nurseries and schools in some form or other. We must therefore aim:-

(i) to encourage and enhance the security of the children

(ii) to recognise that bullying disrupts learning

(iii) to recognise that bullying can have a knock-on effect on absence from nursery

Warning Signs and Symptoms of Bullying

Changes in behaviour that may indicate that a child is being bullied include:

  • Unwillingness to return to nursery;
  • Displays of excessive anxiety, becoming withdrawn or unusually quiet;
  • Diminished levels of self confidence;
  • Unexplained cuts and bruises;
  • Choosing the company of adults;
  • Displaying repressed body language and poor eye contact;
  • Difficulty in sleeping or experiences nightmares.

How do cases of bullying come to light?

  • A member of staff noticing that things are not as they should be;
  • The victim talking to a member of staff;
  • Other children talking to a member of staff;
  • Parents contacting the school, sometimes requesting that the source of information be kept secret.

Response Procedures

How do we react to parents or pupils reporting bullying?

  • Make them feel at ease;
  • Give them time to explain the situation: listen;
  • Make notes;
  • Pass no immediate judgment;
  • Make it clear that the problem will be treated seriously and looked into as a matter of urgency.



Promoting British Values Policy

Date Created: November 2020
Created November 2020

The best way to help children resist extremist views or challenge discriminatory views  is to teach them to think critically and become independent learners, which is fundamental to the Characteristics of Effective Learning and Teaching embedded in the EYFS.

We endeavour to support our children through the EYFS by providing playful learning opportunities to help them develop positive diverse and communal identities, as well as their well-being, their empathy and emotional literacy, while continuing to take action to eradicate inequalities, bullying, discrimination, exclusion, aggression and violence; all of which fosters and secures, children’s pro-social behaviours and responsible citizenship and real sense of belonging.

Fundamental British Values in the Early Years

Below are a list of examples, which are by no means exhaustive, but offer some ideas to show what this means in practice.

making decisions together

As part of the focus on self-confidence and self-awareness as cited in Personal, Social and Emotional Development:

> Managers and staff can encourage children to see their role in the bigger picture, encouraging children to know their views count, value each other’s views and values and talk about their feelings, for example when they do or do not need help. When appropriate demonstrate democracy in action, for example, children sharing views on what the theme of their role play area could be with a show of hands.

> Staff can support the decisions that children make and provide activities that involve turn-taking, sharing and collaboration.

> Children should be given opportunities to develop enquiring minds in an atmosphere where questions are valued.

Rule of law:
understanding rules matter
As cited in Personal Social and Emotional development as part of the focus on managing feelings and behaviour

> Staff can ensure that children understand their own and others’ behaviour and its consequences, and learn to distinguish right from wrong.

> Staff can collaborate with children to create the rules and the codes of behaviour, for example, to agree the rules about tidying up and ensure that all children understand rules apply to everyone.

Individual liberty:
freedom for all

As part of the focus on self-confidence & self-awareness and people & communities as cited in Personal Social and Emotional development and Understanding the World

> Children should develop a positive sense of themselves. Staff can provide opportunities for children to develop their self-knowledge, self-esteem and increase their confidence in their own abilities, for example through allowing children to take risks on an obstacle course, mixing colours, talking about their experiences and learning.

> Staff should encourage a range of experiences that allow children to explore the language of feelings and responsibility, reflect on their differences and understand we are free to have different opinions, for example in a small group discuss what they feel about transferring into Reception Class.

Mutual respect and tolerance:
treat others as you want to be treated

As part of the focus on people & communities, managing feelings & behaviour and making relationships as cited in Personal Social and Emotional development and Understanding the World:

> Managers and leaders should create an ethos of inclusivity and tolerance where views, faiths, cultures and races are valued and children are engaged with the wider community.

> Children should acquire a tolerance and appreciation of and respect for their own and other cultures; know about similarities and differences between themselves and others and among families, faiths, communities, cultures and traditions and share and discuss practices, celebrations and experiences.

> Staff should encourage and explain the importance of tolerant behaviours such as sharing and respecting other’s opinions.

> Staff should promote diverse attitudes and challenge stereotypes, for example, sharing stories that reflect and value the diversity of children’s experiences and providing resources and activities that challenge gender, cultural and racial stereotyping.

What is not acceptable:

  • actively promoting intolerance of other faiths, cultures and races
  • failure to challenge gender stereotypes and routinely segregate girls and boys
  • isolating children from their wider community
  • failure to challenge behaviours (whether of staff, children or parents) that are not in line with the fundamental British values of democracy, rule of law, individual liberty, mutual respect and tolerance for those with different faiths and beliefs



Record Retention Policy

Date Created: November 2020

Created By: H Webb

We recognise our obligations regarding record retention under the EYFS Statutory Framework (2014), Employers Liability Regulations (compulsory insurance) 1998, Limitation Act 1980, DBS guidelines, HMRC guidelines and the new GDPR legislation effective May 2018.

Appropriate storage
Physical records are kept in areas which
> are weatherproof
> are in a location free from threats or vandalism
> have free circulation of air
> have adequate fire detection equipment
> are secured against unauthorized access

Documentation that is stored electronically (memory sticks, hard drive, CD’s, dropbox) is password protected to safeguard the information contained. No information is held for any longer that is necessary.

Disposal of Records
Records which have been identified as safe for disposal must be destroyed in such a way to protect the sensitivity or confidentiality of their contents. Filthy Squirrels Woodland Nursery recognises that inappropriate disposal of information could lead to a serious information breach and a fine from the ICO.
Records containing sensitive personal detail and that which could identify a person should be cross-shredded either on-site or by a reputable company.

We keep a record of when and which records have been destroyed (see the template Disposal Schedule found at the end of this policy).




Records to be kept in accordance with the EYFS

Basic Description Contains Personal Information Retention Period Disposal Method
The name, home address and date of birth of each child who is looked after on the premises. Yes

Closure of setting + 50 years.

{Theses could be required to show whether or not a child attended the provision in a child protection investigation.}

Secure Disposal
The name, home address, and telephone number of a parent of each child who is looked after on the premises. Yes

If this information is recorded in the same place as the above, then the same retention period will apply.

If stored separately then it can be destroyed when the child leaves the setting.

Secure Disposal
The name, address and telephone number of any person who will be looking after children on the premises. Yes

Closure of setting + 50 years.

{Theses could be required to show whether or not a child attended the provision in a child protection investigation.}

Secure Disposal
A daily record of the names of children looked after on the premises, their hours of attendance and the names of the persons who looked after them. Yes These should be kept for a reasonable period from when the child leaves, for example 3 years. However, if these records are likely to be required in a child protection investigation then they should be retained for closure of setting + 50 years. Secure Disposal
A record of accidents occurring on the premises and incident books relating to other incidents. Yes

From the date of birth of the child involved in the accident/incident + 25 years

For adult injuries retention should be 7 years from the date of the accident.

Secure Disposal
A record of any medicine administered to any child on the premises, including the date and circumstances of its administration, who administered it and the record of parental consent. Yes From the date of birth of the child to whom the medicine was administered + 25 years Secure Disposal
Children’s Learning Journeys, Portfolio’s and Written Observations Yes To be sent home with the child N/A
The name, address and telephone number of the registered person and every other person living or employed on the premises. Yes

Closure of setting + 50 years.

{Theses could be required to show who was employed in a child protection investigation.}

Secure Disposal
A statement of the procedure to be followed in the event of a fire. No From the date the procedure was superseded + 7 years Secure Disposal
A statement of the procedure to be followed in the event of an accident. No From the date the procedure was superseded + 7 years Secure Disposal
A statement of the procedure to be followed in the event of a missing child. No From the date the procedure was superseded + 7 years Secure Disposal
A statement of the procedure to be followed where a parent has made a complaint about the service being provided by the registered person. No From the date the procedure was superseded + 7 years Secure Disposal
The name, address and telephone number of the registered person and every other person living or employed on the premises. Yes

Closure of setting + 50 years.

{Theses could be required to show who was employed in a child protection investigation.}

Secure Disposal
A statement of the procedure to be followed in the event of a fire. No From the date the procedure was superseded + 7 years Secure Disposal
A statement of the procedure to be followed in the event of an accident. No From the date the procedure was superseded + 7 years Secure Disposal



Other records to be kept

Basic Description Contains Personal Information Retention Period Disposal Method

Financial records:

> Annual accounts

> Bank statements

> Invoices/receipts

> Petty cash records

No 6 years after the tax year to which they relate Secure Disposal
PAYE records Yes 3 years after the tax year to which they relate Secure Disposal
Insurance Policies No Minimum of 6 years, maximum of 40years. Seek advice from your insurance provider. Secure Disposal
Claims made against insurance policies (damage to property) Yes Case concluded + 3years Secure Disposal
Claims made against insurance policies (personal injury) Yes Case concluded + 6 years Secure Disposal
Personnel files—records relating to employment history Yes Termination of employment + 6 years Secure Disposal
Basic Description Contains Personal Information Retention Period Disposal Method
Pre-employment vetting information Yes Termination of employment + 6 years Secure Disposal
Staff training plans Yes Current year + 2 years Secure Disposal
Evidence of staff training (certificates, awards etc) Yes Last award + 7 years Secure Disposal
Risk assessments No

Date superseded + 4 years

{If an accident occurred as a result of an identified risk then these should be kept for 25 years from the child involved date of birth}

Secure Disposal
Premises files (maintenance and improvements) No Current year + 7 years then review Secure Disposal
Government grants Yes 4 years from receipt of the grant Secure Disposal

Should you wish to download for future reference you can find a pdf version  here





Risk Assessment Policy

Date Created: November 2020
Created By: H Webb

Filthy Squirrels Woodland Nursery believes that the health and safety of children is of paramount importance. We make our nursery a safe and healthy place for children, parents, staff and volunteers by assessing and minimising the hazards and risks to enable the children to thrive in a healthy and safe environment.

Risk assessment means taking note of aspects of your workplace and activities that that could cause harm, either to yourself or to others, and deciding what needs to be done to prevent that harm, making sure this is adhered to and is updated when necessary.

The law does not require that all risk is eliminated – but that ‘reasonable precaution’ is taken. This is particularly important when balancing the need for children to be able to take appropriate risks through physically challenging play. Children need the opportunity to work out what is not safe and what they should do when faced with a risk. This is referred to as Risk/Benefit.

Filthy Squirrels Woodland Nursery uses risk assessment processes to ensure the health and safety of our children and staff. We follow the Pre-school Learning Alliance’s 5 steps process to risk assessment:

  1. Identification of risk – where is it and what is it?
  2. What, if any, is the benefit?
  3. Who is at risk – for example childcare staff, children, parents, cleaners?
  4. Assessment as to the level of risk as high, medium, low. This is both the risk of the likelihood of it happening, as well as the possible impact if it did.
  5. Control measures to reduce/eliminate risk – what will you need to do – or ensure others will do – in order to reduce that risk?
  6. Monitoring and review – How do you know if what you have said is working, or is thorough enough? If it is not working, it will need to be amended, or maybe there is a better solution.

Our risk assessment process covers adults and children and includes:

  • checking for and noting hazards and risks in our site and in areas which we visit;
  • assessing the level of risk and who might be affected;
  • deciding which areas need attention; and
  • taking action when required. These are all done by the manager or deputy manager.
  • Our written risk assessments are reviewed by the manager.
  • Daily site risk assessments are carried out both indoors and, in the woods, and any new risks highlighted to the Manager for action.
  • More generic risk assessments will be reviewed annually or following an incident.
  • Visual risk assessments are constantly carried out by practitioners, so risks are assessed on an on-going basis.
  • Health and safety issues are checked daily before each session by the manager.

Legal framework

Health and Safety at Work Act 1974

Health and Safety at Work Act (1996)

Management of Health and Safety at Work Regulations, 1992

Further Guidance





Safeguarding Policy

Date Created: November 2020

Created By H Webb

Filthy Squirrels Woodland Nursery fully recognises its responsibilities for safeguarding pupils. The Designated Safeguarding Person (DSP) for Filthy Squirrels Woodland Nursery Hilly Webb . The Deputy Safeguarding  Person (DSP) for Filthy Squirrels Woodland Nursery  is Gemma Colman.

Safeguarding is the action taken to promote the welfare of children and protect them from harm. Safeguarding means:

  • protecting children from maltreatment
  • preventing impairment of children’s health and development
  • ensuring that children grow up in circumstances consistent with the provision of safe and effective care
  • taking action to enable all children to have the best outcomes

Statement of intent

Our setting will work with children, parents and the community to ensure the safety of children in our care and to give them the very best start in life.

The key commitments of this policy for safeguarding children:

  1. We are committed to building a ‘culture of safety’ in which children are protected from abuse and harm in all areas of our service delivery.
  2. We are committed to responding promptly and appropriately to all incidents or concerns of abuse that may occur and to work with statutory agencies in accordance with the procedures that are set down in ‘What to do if you are worried a child is being abused’. March 2015.
  3. We are committed to promoting awareness of child abuse issues through staff training. We are also committed to empowering young children, through the early childhood curriculum, promoting their right to be strong, resilient and listened to.
  4. We wish to see our staff use and make the most of benefits of modern technology to support children’s learning and development, whilst ensuring children are kept safe.



Our aims are to meet the key commitments of this Policy by:

  • promoting children’s right to be strong, resilient and listened to by creating an environment in our setting that encourages children to develop a positive self-image, which includes their heritage arising from their colour and ethnicity, their languages spoken at home, their religious beliefs, cultural traditions and home background;
  • promoting children’s right to be strong, resilient and listened to by encouraging children to develop a sense of autonomy and independence;
  • promoting children’s right to be strong, resilient and listened to by enabling children to have the self-confidence and the vocabulary to resist inappropriate approaches;
  • helping children to establish and sustain satisfying relationships within their families, with peers, and with other adults; and
  • working with parents to build their understanding of and commitment to the principles of safeguarding all our children.

Primary legislation

The legal framework for this work is:

  • The Children Act 1989 – s 47
  • The Children Act 2004 (Every Child Matters)
  • Children and Young Persons Act 2001
  • Children and Social Work Act 2017


  • What to Do if You are Worried a Child is Being Abuse – 2015
  • Working Together to Safeguard Children – 2018

Method to meet Key Commitments

  • To ensure there is a Designated Safeguarding Person for the EYFS and that all staff and volunteers know the names of the designated officers and their roles;
  • To ensure that all staff and volunteers understand the nature of abuse, and the correct procedures, should concern over a child in our care arise;
  • To provide a safe environment for the children to learn and develop;
  • To identify children who are suffering or likely to suffer significant harm, and take appropriate action with the aim of making sure they are kept safe both at home and at Filthy Squirrels Woodland Nursery;
  • To support children who have been abused in accordance with their agreed child protection plan;
  • To prevent unsuitable people working with children at Filthy Squirrels Woodland Nursery.



Designated Safeguarding Person (Child Protection Officer) – DSP

The DSP for Filthy Squirrels Woodland Nursery is Hilly Webb. She has been provided with relevant on-going inter-agency Safeguarding training , which is updated every two years. Following further safeguarding training for all staff, a Deputy DSP is Gemma Colman.

Responsibilities of the DSP

  • Arranging training for all staff in accordance with inspecting safeguarding guidance, volunteers and members of staff as part of their induction training;
  • Producing and updating Filthy Squirrels Woodland Nursery’s Safeguarding Policy and Procedures;
  • Keeping all staff and volunteers updated with current procedure through induction training and annual refresher training carried out in staff meetings;
  • Providing support and advice for staff and volunteers;
  • Maintaining accurate and secure child protection records;
  • Remedying any deficiencies or weaknesses in the school’s safeguarding arrangements without delay;
  • To report to the Disclosure and Barring Service (DBS), within one month of leaving the school any person (whether employed, contracted, a volunteer or a student) whose services are no longer used because he or she is considered unsuitable to work with children.

Staffing at Filthy Squirrels Woodland Nursery

Filthy Squirrels Woodland Nursery operate safe recruitment procedures. In order to minimise the risk of employing or engaging an individual who poses any risk to the children at Filthy Squirrels Woodland Nursery, the following procedures are followed (please also refer to Filthy Squirrels Woodland Nursery’s Staff Recruitment Policy):

  • Filthy Squirrels Woodland Nursery apply to the Disclosure and Barring Service (DBS) check for all staff, including the Proprietors and regular volunteers (including parents) to verify their declaration concerning any convictions, cautions or bind overs, which they have incurred. If a disclosure comes back the DSP will assess whether the disclosure will affect the role the applicant has applied for.
  • Staff identity is checked by seeing the applicant’s passport, or if unavailable, other photographic identification;
  • References are always taken up and are always obtained directly from the referee. Two written references are followed up, one of which includes the last employer. The referee is asked to comment on the applicant’s suitability to work with children and to give any details of disciplinary procedures the applicant has been subject to;
  • Assurances are obtained from external organisations that appropriate safeguarding checks have been carried out on any staff working with the nursery’s pupils on a site other than the school;
  • Adequate supervision at all times within the nursery;
  • Constant supervision of the children when outside the nursery or on trips;
  • Supervision of children is by DBS checked members of staff. Any parental volunteers will undergo DBS checks and contract workers are never left unsupervised with the children. DBS checks are obtained for any adult who could potentially have unsupervised access to the children throughout the school day;
  • A staff induction policy, which includes information and training on safeguarding;
  • Weekly meetings among staff are held;

The Prevent Duty

Filthy Squirrels Woodland Nursery is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. From 1st July 2015 all schools, registered early years childcare providers and registered later years childcare providers are subject to a duty under section 26 of the Counter-Terrorism and Security Act 2015, in the exercise of their functions, to have “due regard to the need to prevent people from being drawn into terrorism”. This duty is known as the Prevent duty and to ensure that we adhere to and achieve the Prevent duty we will;

  • Provide appropriate training for staff as soon as possible. Part of this training will enable staff to identify children who may be at risk of radicalisation
  • We will build the children’s resilience to radicalisation by promoting fundamental British values and enabling them to challenge extremist views (for early years providers the statutory framework for the EYFS sets standards for learning, development and care for children from 0-5, thereby assisting their personal, social and emotional development and understanding of the world)
  • We will assess the risk, by means of a formal risk assessment, of children being drawn into terrorism, including support for extremist ideas that are part of terrorist ideology
  • We will ensure that our staff understands the risks so that they can respond in an appropriate and proportionate way.
  • We will be aware of the online risk of radicalisation through the use of social media and the internet
  • As with managing other safeguarding risks, our staff will be alert to changes in children’s behaviour, which could indicate that they may be in need of help or protection (children at risk of radicalisation may display different signs or seek to hide their views). The Key Person approach means we already know our key children well and so we will notice any changes in behaviour, demeanour or personality quickly
  • We will not carry out unnecessary intrusion into family life but we will take action when we observe behaviour of concern. The key person approach means that we already have a rapport with our families so we will notice any changes in behaviour, demeanour or personality quickly
  • We will work in partnership with our LSCB & EHH Team for guidance and support
  • We will build up an effective engagement with parents/carers and families. (This is important as they are in a key position to spot signs of radicalisation)
  • We will assist and advise families who raise concerns with us. It is important to assist and advise families who raise concerns and be able to point them to the right support mechanisms
  • We will ensure that our staff will undertake Prevent awareness training (as a minimum) so that they can offer advice and support to other members of staff
  • We will ensure that any resources used in the nursery are age appropriate for the children in our care and that our staff have the knowledge and confidence to use the resources effectively

Staff Responsibilities

  • All practitioners must be able to identify children who may be vulnerable to radicalisation.
  • There is no single way of identifying an individual who is likely to be susceptible to a terrorist ideology, but staff should be alert to changes in children’s behaviour, including even very young children, which could indicate they may be in need of help or protection.
  • These behaviours can be evident during circle time, Role play activities and quiet times. Quiet times is a good time for children to make disclosures as this is the period that children are closest to their key persons.
  • People from any walks of life can be drawn into radicalisation and not necessarily from a particular religion or ethnicity. Terrorism is not promoted by any religion.

The Prevent duty does not require childcare providers to carry out unnecessary intrusion into family life but we are required to take action when observe behaviour of concern. People dress codes like hijabs, nikabs, abayas and jilbabs are not indicative factors that they are at risk of being radicalised.

What to do if you suspect that children are at the risk of radicalisation

  • Follow the setting normal Safeguarding Procedures including discussing with the nursery DSP, and where deemed necessary, with children’s social care. In Prevent priority areas, the local authority will have a Prevent lead who can also provide support.
  • The DSP can also contact the local police force or dial 101 (the non-emergency number). They will then talk in confidence about the concerns and help to access support and advice.

Signs of Child Abuse and Neglect

  • What is abuse and neglect?

Abuse and neglect are forms of maltreatment of a child. Somebody may abuse or neglect a child by inflicting harm, or by failing to act to prevent harm. Children may be abused in a family or in an institutional or community setting; by those known to them or, more rarely, by a stranger. They may be abused by an adult or adults or another child or children.

  • Physical Abuse

Physical abuse may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating, or otherwise causing physical harm to a child. Physical harm may also be caused when a parent or carer fabricates the symptoms of, or deliberately induces illness in a child.

  • Emotional abuse

Emotional abuse is the persistent emotional maltreatment of a child such as to cause severe and persistent adverse effects on the child’s emotional development. It may involve conveying to children that they are worthless or unloved, inadequate, or valued only insofar as they meet the needs of another person. It may feature age or developmentally inappropriate expectations being imposed on children. These may include interactions that are beyond the child’s developmental capability, as well as overprotection and limitation of exploration and learning, or preventing the child participating in normal social interaction. It may involve seeing or hearing the ill-treatment of another including domestic violence. It may involve serious bullying, including on- line bullying, causing children frequently to feel frightened or in danger, or the exploitation, sexual or non- sexual or corruption of children. Some level of emotional abuse is involved in all types of maltreatment of a child, though it may occur alone.

  • Sexual Abuse

Sexual abuse involves forcing or enticing a child or young person to take part in sexual activities, including prostitution, whether or not the child is aware of what is happening. The activities may involve physical contact, including penetrative (e.g. rape, buggery or oral sex) or non-penetrative acts. They may include non-contact activities, such as involving children in looking at, or in the production of, pornographic material or watching sexual activities, or encouraging children to behave in sexually inappropriate ways.

  • Neglect

Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs, likely to result in the serious impairment of the child’s health or development. Neglect may occur during pregnancy as a result of maternal substance abuse. Once a child is born, neglect may involve a parent or carer failing to provide adequate food and clothing, shelter including exclusion from home or abandonment, failing to protect a child from physical and emotional harm or danger, failure to ensure adequate supervision including the use of inadequate care-takers, or the failure to ensure access to appropriate medical care or treatment. It may also include neglect of, or unresponsiveness to, a child’s basic emotional needs.

  • Female Genital Mutilation (FGM)

Female Genital Mutilation (FGM) is illegal in England and Wales under the FGM Act 2019. It is a form of child abuse and violence against women. FGM comprises of all procedures involving partial or total removal of the external female genitalia for non-medical reasons.

It is not an acceptable practice and is a form of child abuse under UK law.



Responding to Suspicions and Evidence of Child Abuse

Once a part of Filthy Squirrels Woodland Nursery, members of staff have an important role, which includes: daily contact with the children, observing the children’s work, drawings, watching them play and noticing changes in their behaviour. Through conversation alone the child may disclose information to someone at school they trust. This may be a teacher or volunteer, and therefore all staff and volunteers need to be aware of the appropriate action, should any indications become apparent.

Staff and volunteers must be careful to take note of anything which may give cause for concern, irrespective of how trivial it may seem at the time. Note keeping enables Filthy Squirrels Woodland Nursery to build up a rounded picture and a context within which to assess anything that concerns us about the particular child. Note taking should take into account the date, time, place, people present and what was said and should be given to the DSP or Deputy DSP immediately. If a child arrives at the setting with an existing injury this is discussed with the parents and all staff are informed. The existing injury is recorded on the existing injury form and these are then kept in the child’s file. Pre-existing injury forms are regularly reviewed to identify any emerging patterns or concerns.


Following up on an allegation

  1. The DSP will assess the situation and decide whether the information needs to be shared with other professionals, particularly investigative agencies e.g. Safeguarding Advice and Allegations Management (SAAM) Duty Team and the Police. This will occur where the DSP considers a child is being abused or at significant risk of being abused; or in need of enhanced preventative services;.
  2. The DSP will lead the processing of referring a child to SAAM within 24 hours of a disclosure or suspicion of abuse.
  3. A referral will be followed up in writing within 48 hours. Where possible, concerns will be discussed with the parents and agreement sought for a referral to SAAM, unless this may place the child at harm. If the parents are not informed, the DSP will record reasons for this. EHH may also be consulted for advice without naming the child.
  4. SAAM will then decide whether the child is in need or at risk of significant harm within one day. If a child is viewed to be at risk of significant harm an initial assessment will be carried out by SAAM within 7 working days. Core assessments should be completed within a maximum of 35 days. Investigations may be single agency and carried out by SAAM or joint, which means they are also carried out in conjunction with the Police Child Abuse Investigation Team (CAIT).

Filthy Squirrels Woodland Nursery’s primary concern at all times is to safeguard the child’s welfare.

Urgent referrals should be made if anyone suspects actual physical injury, disclosure of abuse, or clear evidence of neglect. It is vital that members of staff do not seek to take on the role of investigators and that the school’s procedures are followed strictly.

Allegations against Filthy Squirrels Woodland Nursery members of Staff and volunteers (on premises or elsewhere)

If any allegation of abuse is made against a member of staff or volunteer, whether the allegations relate to harm or abuse committed on the premises or elsewhere, the Local Borough’s Safeguarding Children Board Procedures will be followed and we shall regard the guidelines on practice and procedure found in ‘Safeguarding Children and Safer Recruitment in Education’ (DfES publication).

We ensure that all parents and members of staff know how to complain about staff or volunteer action within the setting, which may include an allegation of abuse;

Allegations may involve behaving in a way that has harmed or may have harmed a child; possibly committing a criminal offence against or related to a child; or behaving towards a child or children in a way that indicates s/he is unsuitable to work with children. The following procedures are followed:

  • We respond to any disclosure by children, parents, volunteers or staff that abuse by a member of staff or volunteer may have taken, or is taking place, by first recording the details of any such alleged incident;
  • A member of staff or volunteer receiving an allegation of abuse should report this immediately to the DSP, unless the DSP is the one against whom the allegation is made, which should be reported directly to Deputy Designated Safeguarding Person who will contact Wiltshire safeguarding Team.
  • Reports will be in the strictest confidence so that information can be given freely and without fear of victimisation and in a way that protects the child, facilitates the enquiries, manages disciplinary/complaints aspects and protects the rights of the alleged perpetrator.



  • The DSP (or owner) will contact the following within 4 hours of the allegation being made (Monday to Friday 9:00am to 5pm)


  • We will consult Wiltshire Multi-Agency Safeguarding Hub (MASH) 0300 456 0108 (08:45am-5pm Mon-Thurs) and (8:45am-4pm) Friday Emergency Duty Service 0300 456 0100 (5pm – 8.45am)


  • It may be that if it is clear from the onset that the matter is complex and would require meetings,



  • Ofsted: 0300 123 1231 / 08456 404040 (as soon as possible and within 14 days of the allegation being made). The registered person MUST make the referral to Ofsted to comply with the statutory framework. They will assess whether the allegation reaches the threshold for referral to Police / Children’s Social Services and advise accordingly regarding further action to be taken in respect of the child and the member of staff


  • The Filthy Squirrels Woodland Nursery DSP will not investigate the allegation however will record any information and follow instructions as directed by Lado and /or Wiltshire Early Years;
  • Where a referral is made because the child has suffered or is likely to suffer significant harm or the alleged abuse is a criminal offence the appropriate procedure will be followed. We co-operate entirely with any investigation carried out and in conjunction with the police.
  • After liaison with Wiltshire Safeguarding Team, a strategy meeting is usually held, which the DSP will attend. This meeting would decide whether it’s a Child Protection issue or a practice issue, and in discussion with the DSP a decision would be made whether the teacher / childcare practitioner needed to be suspended.

Disciplinary Action Against a Member of Staff

The ‘alleged’ person may be suspended on full pay, after careful consideration if this is deemed the best course of action until the allegation is resolved. This is not an indication of admission that the alleged incident has taken place, but is to protect the staff as well as children and families throughout the process;

Where an allegation is proved to be without foundation DSP will decide whether disciplinary actions are required. Child protection enquiries take priority over disciplinary investigations and the disciplinary process must be clearly separated from the child protection enquiries.

Where a member of staff or a volunteer is dismissed from the setting or internally disciplined because of misconduct from the setting or internally disciplined because of the misconduct relating to the child, we notify the DBS to provide information about individuals working with children or vulnerable adults where we consider them to have caused harm or pose a risk of harm.

Safeguarding Staff Training

All staff are trained to understand the safeguarding policy and procedures, this training is updated regularly. This enables staff to identify signs of possible abuse and neglect at the earliest opportunity, and to respond in a timely and appropriate way. These may include:

  • Significant changes in children’s behaviour;
  • Deterioration in children’s general well-being;
  • Unexplained bruising, marks or signs of possible abuse or neglect;
  • Children’s comments which give cause for concern;
  • Any reasons to suspect neglect or abuse outside the setting, for example in the child’s home; and/or
  • Inappropriate behaviour displayed by other members of staff, or any other person working with the children. For example, inappropriate sexual comments; excessive one-to-one attention beyond the requirements of their usual role and responsibilities;

or inappropriate sharing of images.

Mobile phones and cameras

Filthy Squirrels Woodland Nursery have a strict policy regarding the use of mobile phones and cameras which has been formulated with the absolute objective to safeguard children. The policy applies to staff members, parents and other visitors to the setting.

Staff may only use phones and cameras provided to staff by Filthy Squirrels Woodland Nursery.

Parents and visitors to the site will be asked keep phone and cameras away when on Filthy Squirrels Woodland Nursery premises.

The only photographs taken of children will be with Filthy Squirrels Woodland Nursery equipment and with the express written consent of the child’s parent or carer.

Liaison with other bodies

We will notify the registration authority (Ofsted) of any incident or accident and any changes in our arrangements which may affect the well-being of children.

Ofsted will be informed of any allegations of serious harm or abuse by any person working or looking after children at the nursery premises and of the action taken in respect of these allegations within 14 days.

Details of the local National Society for The Preservation of Cruelty to Children (NSPCC) contacts are also kept. Please see attached documents for contact details.






Sickness and Emergency Treatment Policy

Date Created: November 2020
Created by: Hilly Webb



We aim to promote the good health of the children in our care and take steps to prevent the spread of infection and take appropriate action when a child becomes ill.

We want to ensure that whilst in our care any child with medical needs receives the support and proper care needed.

We aim for clarity on the roles and responsibilities of the setting and of the parents in respect of each child’s medical needs.


In order for a child to enjoy their time at Filthy Squirrels Woodland Nursery and be able to learn and grow healthy, they must be well enough to attend. We do not expect parents to bring their child to Filthy Squirrels Woodland Nursery if they are unwell. This may include symptoms of but not limited to; a cough or cold, flu, a temperature, earache, sickness and/ or diarrhea, sore throat or lethargy.

If a child is ill prior to coming to nursery parents are required to telephone or email the nursery at their earliest convenience, as their child may have an infectious disease, so other parents / carers will need to be notified.  Parents / Carers cannot return their child to the nursery until they are no longer infectious, in order to avoid contamination.

Where a child becomes unwell or ill during a session when possible we seek to contact the parent / carer to discuss the problem and decide on what course of action to take. Staff members will be appropriately trained in order to deal with each situation appropriately.  In an emergency, we will contact the emergency services before contacting the parents / carers.

We obtain parental consents for emergency medical treatment for their child, and administering of prescribed medication, as per Filthy Squirrels Woodland Nursery’s medication procedure policy.

In deciding on the best course of action we have to consider all the children and adults in our care, as well as the child /adult who is unwell.

Key Guidelines for Exclusion

Based upon Public Health England (PHE) guidance we adhere to the following exclusion periods depending upon the symptoms and illness:

48 Hours:

  • Vomiting – after last symptom
  • Diarrhoea – after last symptom

5 Days from symptoms:

  • Chicken Pox / Shingles – 5 days after appearance of last spots.
  •  *Whooping Cough
  • *German Measles
  • *Measles
  • *Mumps


  • *Scarlet Fever – can return 24 hours after commencing antibiotics
  • Scabies – until fully treated
  • Ringworm – until on treatment
  • Impetigo – until lesions have crusted over
  • * Corona Virus – 10 days after a positive test

*Notifiable Diseases

There is a list of notifiable diseases which we have a legal obligation to report to Public Health England and Ofsted should a child within our care become infected. Some are named in this policy and are shown by a ‘*’ by the relevant illness.

In these cases, we work closely with you the parents, PHE and Ofsted to ensure we follow any additional advice that may be given.

HIV (Human Immunodeficiency Virus) may affect children or families attending the setting. Staff may or may not be informed about it.  Children or families are not excluded because of HIV.

Staff that are sick or unwell do not attend the setting and only return to work when they are well enough to do so.

Cuts or open sores, whether on adults or children should be covered with a sticky plaster or other suitable dressing.  Verrucae must be covered with a waterproof plaster or clear nail vanish.

Treatment of illness procedure

Where a child becomes unwell or ill during a session when possible we seek to contact the Parent/Carer to discuss the problem and decide on what course of action to take.

In order for our qualified childcare practitioners to assess the child’s condition, they may take the child’s temperature using an ear thermometer.  If the child’s temperature is above 38°C the Parent/Carer will be called to advise them of their child’s condition.

Send Child home early procedure

Where necessary, the Parent/Carer will be asked to collect the child.  If this is not possible then they will be asked to telephone the nursery after 30 minutes. If there is no improvement after this period, the Parent/Carer or authorized person as per enrolment form will be required to collect their child.


Staff Development & Training Policy

Date Created:  November 2020
Created By: H Webb



At Filthy Squirrels Woodland Nursery we are committed to on-going personal and professional growth for all our staff members.

The nursery places a high value on each staff member. It is in the interests of the nursery, the children, families, and the individual, that each staff member is given the opportunity to develop to their maximum and to broaden their knowledge and skills in caring for children.

Personal and professional development are essential components in maintaining the quality and delivery of high standards of care and education for all children in the early years.

It is therefore essential that all members of staff keep updated with all current and new legislation affecting the childcare industry and how it informs modern practice. It is therefore a requirement that all staff attend ongoing training courses.

Mandatory Training

Staff development is an on-going process. As part of any employee’s induction process mandatory must be completed in order for the induction to be completed.

Mandatory Training includes:

  • Safeguarding
  • Pediatric First Aid;

In addition to the mandatory induction training a number of areas are covered as part of the induction process:

  • Risk Assessment;
  • Child Development;
  • Manual Handling;
  • Understanding Role and Responsibilities;
  • Emergency Evacuation Policy;
  • Equal Opportunities Policy;
  • Health and Safety;
  • Pedagogy – training on The Filthy Squirrel Way’ – to cover observation, assessment and ‘In the moment’ planning and The Curiosity Approach

These training modules are carried out within the first 3 months of employment and most of which are then updated annually.

Training is organised by the nursery being identified during the staff appraisal process, monitoring we have carried out, to reflect on any legislative requirements and any other reason deemed necessary by the management of Filthy Squirrels Woodland Nursery. The training is then designed to fulfil the needs for the individual, the team and the organisation.

 To facilitate the development of staff we:

  • act as role models for staff as well as coaching and leading. We offer encouragement and support thus promoting high morale and motivation;
  • promote teamwork through ongoing communication, involvement and ensuring that a no blame culture is adopted. This allows all staff to discuss mistakes openly and learn from them – thus enhancing nursery practice;
  • provide opportunities for increased responsibility in a supportive environment for staff members who show willingness and have the necessary skills and expertise. The recognition of trust in their ability promotes confidence;
  • encourage each staff member to contribute ideas for change within the nursery. We hold regular staff meetings and team meetings to develop these ideas, discuss strategy, policy and curriculum planning. Informal meetings are held daily with a weekly formal meeting;
  • encourage staff to further their experience and knowledge by attending relevant external training courses;
  • encourage staff to pass on their knowledge, both to those who are less experienced and to disseminate knowledge gained at external training to all staff within the nursery. Staff are expected to share information at staff meetings;
  • provide regular in-house training relevant to the needs of the staff within the nursery;
  • carry out on-going supervision with all staff;
  • promote a positive learning culture within the setting;
  • delegate responsibilities according to an individual’s expertise;
  • cascade information and hold regular internal training events;
  • carry out training needs analysis for:
    • all individual staff;
    • the team as a whole; and
    • the nursery.
  • carry out full evaluations of all training events and use these to evaluate the training against the aims set to enable the development of future training programmes to improve effectiveness and staff learning;
  • provide inductions to welcome all new staff and assign a ‘work-buddy’ to coach and support new staff;
  • offer ongoing support and guidance;
  • offer to staff varied information sources including national publications and literature.

Appraisal Procedure

Annual staff appraisals are carried out, followed by a mid -year review. Objectives are identified and action plans for individual staff members are set out. Training is sourced according to individual needs.

With the appraisals set, each member of staff is then invited to have one to one supervision meetings with their manager on a regular basis.

Continuing Professional Development (CPD)

CPD is an integral part of Filthy Squirrels Woodland Nursery’s approach to maintaining high standards of care informed by current trends, service development, the recruitment and retention of the best staff and on-going learning and development of each individual.

Staff are encouraged to research relevant training events run by external providers and seek Managerial permission to attend such events. This may involve written justification asking for Filthy Squirrels Woodland Nursery to pay for such events (including expenses such as travel costs and accommodation, if required) and provide paid time to attend.

Filthy Squirrels Woodland Nursery has a responsibility to help you meet your development needs which relate to performance and professionalism in your post. The nursery is committed to and will promote CPD by providing training opportunities which are sometimes referred to as mandatory along with allowing you the opportunity to “choose”.

Continuing professional development will help you develop and build on personal, professional and work based expertise throughout your working life. It is important to realise that your development occurs not only as a result of attending a training course – it is also gained through taking part in a wide range of processes and learning activities such as:

  • Working with qualified staff who you respect and can ask questions of;
  • seminars and conferences;
  • report writing;
  • project working;
  • short courses;
  • non-vocational courses;
  • vocational courses;
  • new experiences/tasks in your current job;
  • research studies/for projects at work;
  • job swaps and work shadowing;
  • mentoring (including induction mentoring);
  • team building;
  • evening classes;
  • reading professional magazines and articles;
  • out of work activities and hobbies;
  • attending workshops;
  • planning and facilitating events.

Training feedback forms are completed after every training session and a copy kept in the staff file. Any external training will be written up by the attendee and the training summarised and disseminated to the wider Filthy Squirrels Woodland Nursery team.

During your supervision meeting, your file will be looked at by the manager.




Staff Equipment Policy

Date created: November 2020

Created by: Hilly Webb




At Filthy Squirrels Woodland Nursery we believe that all practitioners need a number of items in order to carry out their roles. We recognise that some of these items may present an additional risk to children and so this policy lays out what equipment is supplied and how it must be stored in order to keep everyone safe.




All practitioners are provided with a bum bag which contains essential items to be able to complete their role. A bum bag will be given to each staff member when they start with us but only once they have read this policy. Each practitioner should then label their bum bag with their name and are then responsible for the contents of the bum bag. Bum bags should be worn at all times when in the forest. If a practitioner needs to remove the bum bag for any reason then it must be stored out of reach of children.

The bum bag should contain:


  • 1 x first aid kit
  • 3 pairs of gloves
  • 1 packet of tissues
  • 2 x ice packs
  • 1 x tube aloe vera
  • 1 x eye wash
  • 1 x note pad and pen/pencil
  • 1 x emergency whistle
  • 1 x pair of child safe scissors





Each practitioner will be supplied with a set of waterproofs when they start with Filthy Squirrels Woodland Nursery and these will be replaced as they become worn or damaged. Each practitioner is responsible for their own waterproofs. If a practitioner loses their waterproofs then they will be responsible for replacing them.




Each practitioner will be provided with a lanyard containing a photograph, their name and role. These lanyards must be worn at all times when in the forest. The back of the lanyard will contain information about who to contact if a practitioner has a concern about a child or adult and who to contact.

Visitors will be given a visitor’s lanyard when they are on site. These will also provide information about who to contact if a visitor has a concern about a child or adult.


Tools and Equipment


Some items are necessary as part of the set up and up keep of the site or used for activity purposes. These may include penknives, sharp scissors, matches, hammers etc. These items must be stored in a locked container and must be kept out of reach of children at all times when not in use.


On Site Cleaning Equipment


Essential items to maintain hygiene in the forest can be kept on site but must remain out of reach of children at all times.




Substance Policy

Date Created: November 2020

Reviewed by: Hilly Webb


Filthy Squirrels Woodland Nursery prohibits the use of cigarettes, alcohol and illegal drugs on our premises at any time. If staff (including volunteers) are found to have broken the rules in respect of this policy, it will be treated as a disciplinary matter.

 All staff will be made aware of the provisions of this policy during their induction, including the importance of them setting a positive example to children. Any contravention of the provisions of this policy will be dealt with under the nursery’s staff disciplinary procedures within the provisions of the Staffing and Positive Behaviour Policies.


Filthy Squirrels Woodland Nursery staff who arrive for work and are suspected to be under the influence of drugs and considered unfit to work, will be asked to leave immediately and disciplinary procedures implemented.

If staff are found in possession of illegal drugs, serious disciplinary action will follow.

In cases where staff are taking prescribed drugs that may affect their ability to function effectively at work, the nursery Manager must be informed as early as possible.

If a member of staff has good reason to suspect that a parent/carer is under the influence of illegal drugs when they drop off or collect their child, they have a duty to inform both the nursery Manger and the Nursery’s Designated Safeguarding Person, according to the provisions of the Safeguarding Children policy.

In such circumstances, the nursery Manager and the Nursery’s Designated Safeguarding Person will then be responsible for deciding upon the appropriate course of action, ensuring that the safety and protection of the child remains paramount at all times.

Staff will make all possible efforts to ensure that children are not allowed to travel in a vehicle driven by someone who is clearly under the influence of illegal drugs.

Where an illegal act is suspected to have taken place, the police will be called.


Staff who arrive for work at Filthy Squirrels Woodland Nursery clearly under the influence of alcohol, will be asked to leave immediately and disciplinary procedures will follow.

If a member of staff has good reason to suspect that a parent / carer is under the influence of alcohol when they drop off or collect their child, to the extent that the safety of the child is threatened, they have a duty to inform both the nursery Manager and the Nursery’s Designated Safeguarding Person, according to the provisions of the Safeguarding Children policy.

The nursery Manager and the Nursery’s Designated Safeguarding Person will then be responsible for deciding upon the appropriate course of action, ensuring that the safety and protection of the child remains paramount at all times.

 Staff will make all possible efforts to ensure that children are not allowed to travel in a vehicle driven by someone who is clearly under the influence of alcohol.

 Where an illegal act is suspected to have taken place, the police will be called.

 Ofsted may be informed.


Smoking is not permitted anywhere on the premises. This rule applies equally to staff (including volunteers), parents / carers or any other visitors.



Full Terms & Conditions

Filthy Squirrels Woodland Nursery

Created November 2020


Filthy Squirrels Woodland Nursery: Terms and Conditions

All of our Childcare options, pricing and policies across our nurseries can be found online at

Please note that these terms should be read in conjunction with our COVID-19 Operating Document which outlines how we will operate during the ongoing pandemic. The document can be found on our website.

Sessions run from 9 am – 3pm with a minimum attendance of 2 days per week. Additional hours are available between 8.30am and 5pm.

Fees for full sessions, term time only are payable monthly, in advance by the first of the month prior to care.

We are registered to provide Government funding and full details can be found on our website.

Fees are reviewed annually. Annual increases to fees may be applied each year. Parents will be informed at least 8 weeks before any price increase become effective.

Enrolment and Deposit Payment

At the time of joining us, our enrolment fee are payable. Our enrolment fee is £75 which includes a hoodie, t-shirt, and waterproof dungerees.

Our enrolment fee is a non-refundable.

Fee Payment

Fees are due one month in advance by the last day of the previous month. Any late payment of fees will incur a £10 late payment fee for each week of non payment. If the balance is not settled in full, including late payment fees within 14 days of invoice due date, the child will no longer be able to attend the nursery.

BACS and vouchers are accepted. Please note, vouchers take a few days to clear, so ensure this is transferred with enough time in order for it to clear by the 1st of month.

Your contract will be term time only, with the option for holiday club care. Holiday clubs fill up quickly, so please ensure you give lots of notice if this is required.


Changing Hours or Moving on


Any reduction in hours will require a terms notice. Please inform staff in the first week of the term if you plan on reducing hours or leaving the setting.



Filthy Squirrels Woodland Nursery reserves the right to terminate your child’s place immediately at the nursery in the event that any fees remain unpaid or where any of our terms and conditions or policies are breached. This includes our Parental Conduct Policy.



Communication with parents is usually by email or via our Baby’s Days nursery software, and email, do check your inbox regularly for information and updates. Please make sure therefore that we are added to your address book so that our messages don’t go into spam by mistake. Sometimes we like to use your kind comments as testimonials. If you have any objection to this, please let us know.


We are unable to hold a child’s place.  A place will be confirmed after the initial offer in line with our admissions policy and upon receipt of the enrolment fee.

Ad hoc days

You will need to email your Nursery Manager with a copy to with your request giving at least one weeks’ notice. If we have availability, then we will confirm over email and add the additional cost to your next invoice. We will endeavour to accommodate late requests where possible.

Swapping days

Please note, swapping your child’s days of attendance is not permitted at any given time.


Snacks and drinks are included in the cost. Healthy, nut free lunches are to be provided each day.


Parents should ensure that their children arrive in appropriate day clothes and bring a full spare set of clothes. As part of your enrolment fee, you will be provided with a hoodie, tshirt and pair of waterproof dungerees. Please ensure your child is dressed in uniform, with layers depending on the time of year.

We will provide all families with a recommended kit list and this is also available on our website.

We recommend thermals, long sleeves and wellington boots in winter. In summer, long sleeve shirts and closed shoes are required.  We request parents please provide their own shoes, gloves and hats. All items of clothing must be labelled. Filthy Squirrels Woodland Nursery cannot accept responsibility for any lost or damaged property.

Sickness / Absence:

Please pay specific attention to out COVID-19 Operating Document with regards to our procedures relating to any suspected COVID-19 illness. This section should also be read in conjunction with our Sickness policy.

Children who have, or develop, an infectious illness must be excluded from nursery for a minimum of 48 hours. This is in the best interest of the child and the other children, and complies with regulations set out by the Environmental Health Department. Please notify the nursery of all absences. We are sorry to say that sickness or absence from Filthy Squirrels Woodland Nursery does not qualify for a reduction in fees. 

Children may not attend the nursery if they have:

  • Nausea;
  • Diarrhoea;
  • Any infectious illness;
  • Any unknown rashes;
  • If they are unwell, e.g. not able to join in activities or require 1:1 care;
  • If they are dependent on liquid paracetamol;
  • Within 24 hours of the first dose of any medication not ever previously taken, and may not return until the condition is diagnosed by a physician who certifies they are able to attend.

Children who become ill while in our care will be looked after until parents can be contacted to take them home. Parents will be notified immediately at the first signs of any illness. If a parent cannot be contacted, we will contact NHS direct and act upon the advice they provide. If possible we will endeavour to contact the child’s named GP.

In the event of an emergency the child will be taken to the nearest hospital, accompanied by a member of staff from Filthy Squirrels Woodland Nursery who will act in loco parentis until the parents arrive. We will not administer medication without permission. If your child’s temperature is dangerously high, we would contact an ambulance. In the event of an allergic reaction we would call an ambulance.

Parents have the responsibility to keep us informed of any changes in any contact numbers and addresses, or any changes in your child’s medical condition or GP.

Should your child require regular medication to be administered during the hours he/she is in our care at Filthy Squirrels Woodland Nursery you will need to complete all necessary paperwork in line with our policies. The medication must be prescribed by a doctor and be clearly labelled to include your child’s name and the required dosage. You must take the medication home at the end of each day (we cannot keep any medications on site).

When changing nappies, providing first aid or dealing with any bodily fluids we have to take necessary precautions to ensure the safety of children in our care and staff against the possible transmission of any diseases. We ensure that there is always a number of staff fully trained in first aid and health and safety.

Late collection

Filthy Squirrels Woodland Nursery closes promptly at 5pm. Any parent who is unable to collect at the correct time must inform us immediately, so we are able to staff accordingly. Whilst we have a legal responsibility to ensure that a child is looked after if a parent is not in time to collect a child, we are only registered to have children on the premises from 8:30am to 5.00pm. Early drop-offs or late collections impact on our statutory ratios and our registration. In the case of late collection of your child, a late collection fee of £10 and then £1 per minute thereafter will be applied. This late collection fee goes directly to the educators who have had to remain behind after their shift has finished as compensation. Payment should ideally be made in cash to the educators on the day.

Collection security

For security reasons, your child may only be collected by those individuals you have listed on the registration form. Any changes to these named contacts can only be accepted in writing, in advance, and the new named alternate contact must introduce themselves, with identification, to the child’s key worker. Children will only be released to named contacts on provision of a password as provided by you. We will never permit a child to leave the premises unaccompanied or with an unauthorised person.

Only in the event of an emergency will we allow your child to be collected by an alternative individual who has not been designated as a named contact. In this instance, the parent must first provide the nursery with a photograph of the emergency contact, and agree a special password (different to the normal password) with the nursery in advance. The emergency contact must bring valid identification.

Finally, we will not permit a child to be collected by an authorised, named contact or alternate, if they appear to be unfit to provide for the child’s safety, or appear to be under the influence of alcohol or drugs.

Safeguarding and Child Protection

We follow the guidelines set by the local authority on safeguarding children and child protection at all times. Our first priority is towards the children in our care. In any instance of suspected child abuse or neglect we will deal with the matter first in the nursery and then with Local Authority Safeguarding if necessary. This is a legal requirement for the nursery, and we must ask you to read our policy documents and sign them as part of the settling in period in the nursery.


Filthy Squirrels Woodland Nursery is closed for all public and bank holidays, as well as a one-week period over Christmas. We are open at all other times, aside from notified inset days (see below) or any enforced closures. We are sorry to say that refunds or swapped sessions/days are not available for Bank Holidays or at any time, including if you chose to take an extended holiday with your child yourself – we are still required to pay our staff during these times and over bank holidays.

Inset days

Operating in the outdoors means that a lot of extra planning is required to make Filthy Squirrels Woodland Nursery run smoothly and enable a fantastic experience for all children. As a result, our staff work long hours and occasionally require inset days to ensure the effective functioning of our nursery. In line with other local schools and nurseries, we reserve the right to host 5 inset days each year, typically at the beginning of a new term, and where possible, will provide 8 week’s notice of this to parents. We will seek to hold this on such a day to cause minimal disruption to our parents and carers and for fairness the day of the week is rotated each term.



Emergency or forced closure

Filthy Squirrels Woodland Nursery endeavour to remain open at all times aside from Bank Holidays and the defined holidays. In the event of any pandemic (COVID-19) or severe weather conditions or where the nursery has to close totally or partially for any other reasons, parents will be contacted by the nursery, by phone, email or text message, asking them to collect their child/children.

Where the nursery has closed, please ensure that you have confirmed with the nursery that the nursery will be open the following day before bringing your child back in.

In the event of inclement weather, we will open the nursery if we can get staff in – but we may have to offer a limited number of spaces, based on available and expected staff. This would be done on a first come, first served basis. Sometimes we may ask parents to wait with their child until staff members may be able to get in to the nursery, or to take children home and return at a later time, once we know which staff are able to come in. We may also need to ask parents to make arrangements to collect their children early in such an eventuality.

Filthy Squirrels Woodland Nursery cannot provide refunds to parents for emergency closure, as we still need to pay staff, and such events are deemed to be force majeure. We understand that it is inconvenient, and potentially costly, and will endeavour to do our reasonable best to make sure that this does not happen.

Holiday Camp


Please note that our terms and conditions and all policies apply to all holiday camp bookings. Enrolled families will have priority booking for their child and if your child is not currently enrolled with us then they must between the ages of 3 and 7 years to attend. Once booked, all holiday camp bookings are non-refundable and non-transferable in any situation. Filthy Squirrels Woodland Nursery will provide refunds to holiday camp bookings for emergency closure, as such events are deemed to be force majeure as outlined in our terms above. We reserve the right not to accept a child who is not dressed appropriately for the forest and the weather or if the child’s information as requested, has not been fully completed beforehand. All Filthy Squirrels Woodland Nursery policies apply to our holiday camp families, however we recommend that families who are not currently enrolled with us familiarise themselves with the following key policies prior to your child attending holiday camp.



Parental Conduct

We understand the importance of building good relationships with all families within the Filthy Squirrels Woodland Nursery community and this is something we pride ourselves on, but this relationship will always work in both directions. With this in mind, we ask that all parents (including all prospective and waiting list parents) are asked to communicate with all members of our Filthy Squirrels Woodland Nursery staff in a respectful, courteous and polite manner; a manner in which they themselves would wish to be addressed. This applies to all forms of communication with our staff including face to face, email and telephone conversations. We will not tolerate any form of verbal abuse or aggressive behaviour towards any of our staff at any time. If any parent is in breach of this parental conduct protocol, it may result in the withdrawal of your child’s place and/or removal from our waiting lists.

Review of terms and conditions

We regularly review our terms and conditions and we reserve the right to alter our terms and conditions at any time. Any changes will be communicated via email notification to our enrolled families.




Toileting and Nappy Changing Policy & Procedure

Date Created: November 2020

Created By H Webb


In The Barn

Children will regularly be asked if they require the toilet and encouraged to take themselves. Where children require assistance, a member of staff will be on hand to support.  All nappy wearing children will be changed at our changing station and nappies will be disposed of safely.

In Forest Setting

Children will be supported to use the Compost Toilet. All toilet paper should be disposed of in the bin which will be emptied daily. After using the toilet, shavings should be sprinkled over the top.

Staff will instruct children about hand hygiene after toileting and be vigilant about its practice by children in the toileting area.

Toileting procedure for toilet trained children:

  1. Children are accompanied to the toilet by a practitioner, who ensures sawdust, paper and toilet paper are on hand.
  2. Child uses the toilet (in the forest, ensure all waste is captured in the dedicated waste bag);

(H&S issue: be aware of the potential for back damage when assisting a child in toileting)

  1. We encourage the child to wipe their own bottom; If required, practitioners assist the child using gloves and a wet wipe to ensure child is cleaned thoroughly.
  2. Toilet paper into the bin. Waste to be covered with sawdust, toilet wiped with antibacterial wipe and toilet lid to be placed over the toilet.
  3. Staff and children clean hands with warm water and soap (usual taps within indoor setting, water dispenser with basin in Forest setting);
  4. In the woodland setting: At the end of the day the bag containing all of the collected waste is secured.

Hand washing procedure in the woods:

Hand washing after toilet use is only to occur at the dedicated toilet use and nappy changing hand washing station.

Hands are to be washed using the tap connected to the water dispenser. The child will be assisted to apply handwash, working the handwash all over the front and back of the hands and between the fingers into a good lather.

Children will dry their hands using kitchen towel.  This will be located adjacent (within reaching distance) of the water dispenser.  This waste towel is then disposed of in the bin.

Nappy Changing

No child is excluded from participating in our nursery who may, for any reason, not yet be toilet trained and who may still be wearing nappies or equivalent. We work with parents towards toilet training, unless there are medical or other developmental reasons why this may not be appropriate at the time.

We provide nappy changing facilities and exercise good hygiene practices both in the indoor setting and in the woodland setting in order to accommodate children who are not yet toilet trained.

These procedures are written in line with current guidance EYFS. The nursery Manager is responsible for ensuring all staff understand and follow these procedures.

Nappy Changing in the forest

There is a dedicated nappy changing station in the nappy tent on site.

The nappy changing tent will be positioned so that the practitioner changing the nappy is always within sight and sound of another staff member. If the nappy changing tent cannot be positioned in a way that provides privacy and dignity for the child, then two practitioners must be present at all times.

The nappy changing station is elevated off the ground.

The nappy changing mat is disinfected between each use.  Antibacterial spray and antibacterial wipes are both provided for this purpose.

Nappy Changing Procedure

  1. Child is lifted on to the changing station, using appropriate manual handling procedures.
  2. Practitioner puts on clean disposable gloves
  3. The child’s soiled nappy is removed and placed in a nappy bag.
  4. The child is cleaned thoroughly using a wet wipe.
  5. The practitioner removes their gloves, peeling them inside out from the wrist and placing them in the soiled nappy bag.
  6. A clean nappy is put on the child, before they are lifted off the change mat and dressed.
  7. The nappy change mat is cleaned with antibacterial spray and wipes, and the soiled nappy bag placed in the appropriate waste bin.
  8. The child is supported to wash their hands thoroughly with soap.
  9. The practitioner washes their hands thoroughly with soap.

General Nappy Changing procedures for Carers

  • A rotating daily nappy-change roster is created for practitioners.
  • Children from two years should normally start toilet training by wearing pull ups, other types of trainer pants or underwear as soon as they are comfortable with this and their parents agree;
  • Changing areas have safe areas to lay children;
  • If necessary, child can have their own basket with their nappies or pull ups, creams and changing wipes for those children with allergies;
  • Gloves are put on by staff before changing starts and the areas are prepared. The area is cleaned with anti-bacterial spray before and after each change;
  • All staff are familiar with the hygiene procedures and carry these out when changing nappies;
  • All staff are gentle when changing; they avoid pulling faces and making negative comments about nappy contents.
  • All staff do not make inappropriate comments about children’s genitals when changing their nappies;
  • Nappies and pull ups are disposed of hygienically. All nappies or pull ups are bagged and put in appropriate PHS bins, or the WHITE hazardous waste bag for later transport from the forest site. Cloth nappies, trainer pants and ordinary pants that have been wet or soiled are bagged for the parent / carer to take home;
  • In addition, all staff ensure that nappy changing is relaxed and a time to promote independence in young children,

Children involvement

  • Children are encouraged to take an interest in using the toilet.
  • Children are supported to wash their hands, and have soap and paper towels to hand. They should be allowed time for some play as they explore the water and the soap;
  • Older children access the toilet when they have the need to and are encouraged to be independent.


Please note:


  • Children should never be left alone on the changing station.
  • Children need to be seated on the changing station at all times.
  • Staff must ensure that they have at least one hand on the child at all times


Visitor Policy

Filthy Squirrels Woodland Nursery

Date Created: November 2020
Created By H Webb


Statement of Intent

From time to time we will have visitors to Filthy Squirrels Woodland Nursery for many reasons, ranging from NVQ Assessors to Early Years and Childcare Service Advisors. This policy is in place to ensure the safety of the children as well as the staff remains a priority at all times when visitors are onsite. All visitors will be made aware of our requirements and expectations during their visit.


Visitors will have to identify themselves at the entry to the service. They will be asked by a member of staff and asked what the purpose of the visit is or whom they are coming to see and provide identification. This identification should be validated if a member if staff is at all unsure.

The following information on all visitors to the setting will be logged in a designated visitor book:

  • Date;
  • Time in;
  • Name of visitor;
  • Time out;
  • Any allergy information or medical considerations
  • Visitor signature

The visitor will be issued with a visitor’s lanyard, so they are clearly identifiable.

During their visit, visitors will be asked to:

  • Remain clearly visible to staff at all times they are on the premises.
  • If an unexpected visitor has no suitable reason to be on the premises they will be asked to leave immediately and escorted from the premises. If the visitor repeatedly refuses to leave, the police will then be telephoned immediately (see Filthy Squirrels Woodland Nursery’s Emergency Evacuation Policy for further information). A record will be made of any such incidents on an Accident/Incident record form and the Manager will be immediately notified.

Upon finishing their visit, the visitor will have to sign out of the premises in the aforementioned log book and will be escorted out.

Contractors, suppliers and all other visitors requiring access to the other areas of the setting must only be permitted entry on the authority of the Nursery Manager.

Where practical, the individual/s should be escorted during their visit to the Nursery.

Regardless of the circumstances, no access should be granted to anyone who does not have the Manager’s authority to be there.

Visitors to the site are asked not to use personal cameras or mobile phones in accordance with our Camera and Mobile Phone Policy.

If any visitor has any concerns during their visit they should bring these to the attention of the manager on site.



  • Records, policies and notification requirements of the Early Years Register
  • The Statutory Framework for the Early Years Foundation Stage. Section 3 – The Safeguarding and Welfare Requirements; Working Together to Safeguard Children  


**** Visitors can include but not limited to volunteers, students, parents settling in, potential staff candidates, assessors.



Whistleblowing Policy

Filthy Squirrels Woodland Nursery

Date Created: November 2020

Created By: H Webb


Statement of Intent

Employees are often the first to realise that there may be something seriously wrong within their setting. However, they may not express their concerns because they feel that speaking up would be disloyal to their colleagues. They may also fear harassment or victimisation. In these circumstances, it may be easier to ignore the concern rather than report what may be just suspicion of malpractice and wrongdoing at work.

Filthy Squirrels Woodland Nursery is committed to the highest possible standards of openness, probity and accountability. In line with this commitment, we encourage employees and others with genuine concerns about any person linked with the setting and/or others (e.g.  Parents / Carers) to come forward and voice those concerns.

This policy document makes it clear that employees, Parents/Carers and others can do so without fear or reprisals. The Whistleblowing Policy is intended to encourage and enable employees and others to raise such concerns within Filthy Squirrels Woodland Nursery rather than overlooking the problem.

The procedure allows employees, Parents/Carers and outside agencies to raise concerns about the Management/Staff of Filthy Squirrels Woodland Nursery.


This policy aims to:

  • Provide avenues for you to raise genuine concerns and receive feedback on any action taken;
  • Allow you to take the matter further if you are dissatisfied with the outcome or response;
  • Reassure you that steps will be taken to protect you from reprisals or victimisation for
  • whistleblowing in good faith.

There are existing procedures in place to enable you to lodge a grievance relating to staff’s own employment, Parent / Carer concerns or complaints, and issues raised by outside agencies.

This Whistleblowing policy is intended to cover genuine concerns that fall outside the scope of other procedures.

That concern may be about something that:

  • Is against the policies and procedures of Filthy Squirrels Woodland Nursery;
  • Falls below established standards of practice;
  • Amounts to improper conduct;
  • Is a Health and Safety risk, including risks to the public as well as children, other colleagues, Parents / Carers and others;
  • Contradicts Filthy Squirrels Woodland Nursery’s Code of Conduct;
  • Contributes to a safeguarding risk involving children in the care of Filthy Squirrels Woodland Nursery;

The procedure will be communicated to all employees as well as Parents / Carers and others.

Harassment or Victimisation

Filthy Squirrels Woodland Nursery recognise that the decision to report a concern can be a difficult one to make, not least because of the fear of reprisal. Filthy Squirrels Woodland Nursery will not tolerate harassment or victimisation and will take action to protect you when you raise a concern in good faith. However, should you feel that you have suffered harassment, either directly or indirectly as a result of raising a concern, you should refer to the Complaints Policy.

This does not mean that if you are already the subject of disciplinary or redundancy procedures, that those procedures will be halted as a result of your whistleblowing. This applies to Parents / Carers of the setting who then decide to seek alternative childcare.


Filthy Squirrels Woodland Nursery will do its best to protect your identity when you raise a concern. However, it must be appreciated that, in the interests of natural justice, any investigation process may reveal the source of the information and a statement by you may be required as part of the evidence.

Anonymous Allegations

You are strongly encouraged to put your name to any allegation. Concerns expressed anonymously are much less powerful. Anonymous allegations will be considered, and any action taken at the discretion of Filthy Squirrels Woodland Nursery and in conjunction with the relevant agencies where appropriate.

In exercising this discretion, the following factors will be taken into account when considering how to deal with any allegations:

  • The seriousness of the issues raised;
  • The credibility of the allegation;
  • The likelihood of confirming the allegation from attributable sources.

Malicious or Vexatious Allegations – Staff

If you make an allegation in good faith, but it is not confirmed by the investigation, no action will be taken against you. If, however, you make a malicious or vexatious allegation, disciplinary action may be taken against you in accordance with the Filthy Squirrels Woodland Nursery’s Procedures.

How to Raise a Concern: Employees

As a first step, you should normally raise concerns with your immediate Line Manager or the setting Manager. This depends, however, on the seriousness and sensitivity of the issues involved and who you think may be involved in the malpractice. For example, if you believe that your Line Manager is involved, you should approach the Nursery Manager.

If you feel your Manager may be involved, you should approach Wiltshire Council Early Years Team.

With specific regard to Safeguarding issues that may involve a member of staff, you should initially consult with the senior management of Filthy Squirrels Woodland Nursery. If you suspect they or the owner may be related to the issue you should contact relevant childcare officer attached to the setting.

For more information refer to Filthy Squirrels Woodland Nursery’s Safeguarding Policy.

Concerns are better raised in writing. You are advised to set out background and history of your concerns, giving names, dates and places, where possible, and the reason why you are particularly concerned about the situation.

The earlier you express your concern, the easier it is for Filthy Squirrels Woodland Nursery or the relevant Childcare Officer attached to the setting to take action.

Although you are not expected to prove the truth of an allegation, you will need to demonstrate to the person contacted that there are sufficient grounds for initial enquiries to be made.

How Filthy Squirrels Woodland Nursery Will Respond?

The action taken by Filthy Squirrels Woodland Nursery will depend on the nature of the concern. The matters raised may:

  • Be investigated internally;
  • Be referred to the Police.

If the allegation is made against another Filthy Squirrels Woodland Nursery employee, the Wiltshire LADO will be contacted within 4 hours of the allegation being made. Filthy Squirrels Woodland Nursery will not investigate such allegations unless instructed to do so.  Contact details are available at the end of this policy. Ofsted will also be informed no later than 14 days after the allegation is raised.

Allegations include direct verbal or written comments which call into question a member of staff’s appropriate handling of a child, abuse of a child, or their inability to protect children from unsuitable adults or unsuitable / unsafe resources / environment.

Allegations referred directly to the LADO will be dealt with in accordance with their policies and procedures. Any person who is the subject of an allegation should, at the appropriate times be given details of the allegation in order to respond.

Some concerns may be resolved by agreed action without the need for an investigation. The following process will be followed in the event of complaints:

  • Filthy Squirrels Woodland Nursery will ensure that a letter is sent to confirm the receipt of the complaint.
  • The complaint will then be fully investigated and within 5 days of when the complaint was first received. Filthy Squirrels Woodland Nursery will endeavour to investigate all complaints in a non-discriminatory manner.
  • A letter will be sent detailing how Filthy Squirrels Woodland Nursery has dealt with the complaint.

How the Matter Can Be Taken Further

If the complaint has not been dealt with in a manner which is satisfactory to the employee, Parent / Carer or others involved, then they can contact Ofsted directly at the following address.

Early Years OFSTED

Royal Exchange Building

St Ann’s Square


M2 7LA

TEL: 0300 123 1231


By registering a formal complaint with Ofsted an Officer in most cases will be sent to the Nursery to carry out a further investigation. If applicable, a report would then be sent with action points.

CONTACT DETAILS – Safeguarding Issues.

Wiltshire Multi-Agency Safeguarding Hub (MASH) 0300 456 0108 (08:45am-5pm Mon-Thurs)               and (8:45am-4pm) Friday Emergency Duty Service 0300 456 0100 (5pm – 8.45am)

  • Ofsted: 0300 123 1231 / 08456 404040 (as soon as possible and within 14 days of the allegation being made). The registered person MUST make the referral to Ofsted to comply with the statutory framework



For advice as to whether a family would benefit from enhanced preventative support you can call: Supporting Families Advice Team: 0208 646 4038

Policy Statement

Filthy Squirrels Woodland Nursery undertakes to ensure that all aspects of the nursery policies and procedures are kept under review and that they operate in a non-discriminatory manner.

The Management will ensure that all Staff, Parents / Carers, Voluntary Workers and others, are aware of the policy and any channels through which they lodge complaints and appeals on all matters.



Working with tools policy

Filthy Squirrels Woodland Nursery

Date Created: November 2020
Created By H Webb


Learning to safely use appropriate tools is an important part of a child’s development. They enable a child to fashion instruments for both practical usefulness and pleasure. Tools help children learn how natural materials feel and change and when used safely, help to develop coordination, dexterity and ingenuity.

Only Level 3 Qualified Forest School Leaders will train children to use tools and will be responsible for the care and safety of all individuals when using tools, including implementing the safe tool use policy and procedure.

At Filthy Squirrels Woodland Nursery, we will encourage the use of the following tools:

  • Potato peelers;
  • Hand drill;
  • Palm drill;
  • Small hacksaws;
  • Bowsaws;
  • Loppers;
  • Bill hooks;
  • Hammers/ mallets.


  • Cuts to hand when taking guard off saw: High
  • Cuts to hand if saw was to jump: High
  • Directly grasping or touching a blade:                                 High
  • Stab injury from point of peeler:                                 High
  • Tripping injury from cut wood lying on ground                 Medium
  • Impact injury from falling branches when coppicing Medium

Control Measures

  • Gloves are to be worn when using any type of saw or hand drill.
  • Saw guard to be replaced immediately after use to protect from saw blade.
  • All children to be supervised when using tools.
  • Specific area clearly set up and defined for tool activities.

Safe tool use policy

Individual tools will be introduced to children in a structured way, clearly showing how to use each tool safely.

The following guidelines will be followed:

  • All staff and children will be trained in correct and safe use of edged tools and hand saws.
  • All children will be supervised by adults whilst using tools.
  • All tools to be returned to the tool bag after use and checked.
  • Tools to be checked regularly for signs of damage, and repaired as a preventative measure.

Residual Risks

Likelihood Low with control measures in place and by following the safe tool use policy.


Tools to be checked, cleaned, sharpened and oiled regularly.



The Threshing Barn, Unit 8,

Fifield Bavant,

Wiltshire, SP5 5HT

7 + 2 =